Human Relations
Marco Baggio
Freelancer
Miami Gardens,FL
Summary
Highly committed and motivated individual aiming to fulfill a career opportunity in which honesty and integrity will be substantially valued.
Well-versed in criminal law, emergency protocols, basic first-aid, and in possession of practical knowledge regarding the various aspects of the hospitality industry.
Pragmatic and professional in all situations. Reliable and meticulous with a keen eye for details.
Very good public speaker (3 languages mastered) and athletically gifted.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Security Guard Supervisor
Cipriani/Socialista
Miami, FL
06.2022 - 01.2023
- Led team of 4 (minimum) up to 7 guards in monitoring high volume of traffic during peak seasons and days.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Performed security investigations and reported findings to client management with detailed accounts of occurrences.
- Assigned present security workers to positions.
- Trained security workers on site-specified procedures.
- Managed security staff rotation for position coverage on breaks.
Private Security Guard
WM Universal Security
Miami, FL
03.2022 - 01.2023
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
Banquet Supervisor
Tony's Reception Palace
Hialeah, FL
01.2021 - 03.2022
- Directed and managed banquet functions for 150 people event.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Liaised with catering department about event changes and implemented requested adjustments.
- Supervised and mentored kitchen and serving staff.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Monitored food preparation, production and plating for quality control.
Professional Mover
The Miami Mover
North Miami, FL
11.2020 - 02.2021
- Completed over 60 jobs by loading boxes and large items, unloading trucks and cleaning job sites.
- Oversaw as many as 2 teams at time with more than 10 total personnel.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Arranged items at destination according to customer requests and instructions.
- Moved furniture and boxes using utility dolly and truck ramp.
- Installed protective devices on or around products to prevent damage during transport.
Demolition Worker
C.M.G.C LLC
Florence, Italy
08.2015 - 08.2019
- Assessed building for potential problems with demolition and adjusted strategies.
- Pulled out salvageable items before full structural demolition.
- Wore mandated safety equipment and used correct procedures for total site safety.
- Operated jackhammer, cutting saws and other power tools for demolition work.
- Operated heavy equipment and machines to break down masonry, drywall and brick.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
Education
High School Diploma -
Edison Academics
Bradenton, FL 09.2016 - 06.2017
Bachelor of Science - Criminal Justice
Florida National University
Hialeah, FL 08.2017 - 12.2021
Bachelor of Science - Psychology
Florida National University
Hialeah, FL 01.2022 - Current
Skills
Dependable and Responsible
Interests
Athletics
Art
Science
Fashion
Technology
Photography
Timeline
Security Guard Supervisor
Cipriani/Socialista
06.2022 - 01.2023
Private Security Guard
WM Universal Security
03.2022 - 01.2023
Bachelor of Science - Psychology
Florida National University
01.2022 - Current
Banquet Supervisor
Tony's Reception Palace
01.2021 - 03.2022
Professional Mover
The Miami Mover
11.2020 - 02.2021
Bachelor of Science - Criminal Justice
Florida National University
08.2017 - 12.2021
High School Diploma -
Edison Academics
09.2016 - 06.2017
Demolition Worker
C.M.G.C LLC
08.2015 - 08.2019
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