Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Marco Carrillo

El Paso,TX

Summary

Alert bouncer with a strong background in supervision and management. Looking to tackle new responsibilities and build upon skills. Skilled in conflict resolution and surveillance. Background in self-defense and hand-to-hand combat training. Dedicated to monitoring building access and following up on unusual behavior. Well-versed in identifying potential risks and using common sense in stressful situations.

Overview

11
11
years of professional experience

Work History

Bouncer

Shifty's/Mona (& Various Bars)
El Paso, Texas
06.2025 - Current
  • Checked identification for age verification
  • Monitored entrance and exit to ensure safety
  • Assisted in maintaining a secure environment
  • Coordinated with local law enforcement when necessary
  • Responded quickly to altercations between patrons, mediating disagreements as needed.
  • Adhered strictly to all laws and regulations governing liquor service within the establishment.
  • Ensured that no weapons were brought into the club by checking bags upon entry.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Removed unruly or intoxicated patrons from the premises to maintain a safe and enjoyable environment.

Barista

Starbucks
El Paso, Texas
05.2014 - 05.2023
  • Maintained cleanliness and organization of workstations and equipment.
  • Provided exceptional customer service, ensuring a welcoming atmosphere.
  • Operated cash register, processed transactions, and handled payments efficiently.
  • Trained new baristas on beverage preparation and customer service standards.
  • Created complex, hand-crafted beverages based upon customer preferences.

Mobile Expert

T-Mobile
El Paso, Texas
02.2019 - 02.2021
  • Engaged customers by providing expert advice on mobile products and services.
  • Maintained knowledge of industry trends to offer relevant product recommendations.
  • Processed transactions accurately using point-of-sale systems and payment processing tools.
  • Attended training sessions conducted by manufacturers to gain knowledge about newly released products and services.
  • Diagnosed software issues on mobile devices using troubleshooting techniques.

Education

High School Diploma -

Parkland High School
El Paso, TX
05-2009

Skills

  • Age verification
  • Conflict resolution
  • Stress management
  • Situational awareness
  • Surveillance monitoring
  • Safety protocols
  • Self-defense techniques
  • 6 of Brazilian Jiu-Jitsu Training
  • 6 of Bouncer Experience

Affiliations

  • Jiu Jitsu Competitior
  • Touring Musician
  • Gym Enthusiast

Timeline

Bouncer

Shifty's/Mona (& Various Bars)
06.2025 - Current

Mobile Expert

T-Mobile
02.2019 - 02.2021

Barista

Starbucks
05.2014 - 05.2023

High School Diploma -

Parkland High School

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