Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marco Castillo

El Paso

Summary

Skilled Automotive Technician with a strong work ethic and problem-solving prowess, honed at El Paso Honda. Excelled in engine repair and maintenance, significantly enhancing vehicle performance and customer satisfaction. Demonstrated attention to detail and safety awareness, achieving a track record of zero traffic violations as a Delivery Driver.

Experienced with automotive diagnostics, repair, and maintenance. Utilizes technical knowledge and hands-on skills to ensure vehicle reliability and safety. Knowledge of engine systems, brake systems, and electrical components to provide comprehensive automotive solutions.

Overview

6
6
years of professional experience

Work History

Automotive Technician

El Paso Honda
06.2021 - 07.2024
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.

Lube Service Technician

Lube N Go
11.2019 - 05.2021
  • Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
  • Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
  • Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
  • Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
  • Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.

Delivery Driver

St. Vincent De Paul Thrift Store and Donation Center
08.2018 - 10.2019
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Education

Certified Diesel Tech - Diesel Techni Cian

Southwest University
El Paso, TX
09-2010

Skills

  • Strong work ethic

  • Changing tires

  • Attention to detail

  • Engine repair

  • Problem-solving

  • Safety awareness

Languages

Spanish
Full Professional

Timeline

Automotive Technician

El Paso Honda
06.2021 - 07.2024

Lube Service Technician

Lube N Go
11.2019 - 05.2021

Delivery Driver

St. Vincent De Paul Thrift Store and Donation Center
08.2018 - 10.2019

Certified Diesel Tech - Diesel Techni Cian

Southwest University

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Marco Castillo