Marco Castillo
El Paso
Summary
Skilled Automotive Technician with a strong work ethic and problem-solving prowess, honed at El Paso Honda. Excelled in engine repair and maintenance, significantly enhancing vehicle performance and customer satisfaction. Demonstrated attention to detail and safety awareness, achieving a track record of zero traffic violations as a Delivery Driver.
Experienced with automotive diagnostics, repair, and maintenance. Utilizes technical knowledge and hands-on skills to ensure vehicle reliability and safety. Knowledge of engine systems, brake systems, and electrical components to provide comprehensive automotive solutions.
Overview
6
6
years of professional experience
Work History
Automotive Technician
El Paso Honda
El Paso, TX
06.2021 - 07.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Lube Service Technician
Lube N Go
El Paso, TX
11.2019 - 05.2021
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
- Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
- Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
- Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
- Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.
Delivery Driver
St. Vincent De Paul Thrift Store and Donation Center
El Paso, TX
08.2018 - 10.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Certified Diesel Tech - Diesel Techni Cian
Southwest University
El Paso, TX09-2010
Skills
- Strong work ethic
- Changing tires
- Attention to detail
- Engine repair
- Problem-solving
- Safety awareness
Languages
Spanish
Full Professional
Timeline
Automotive Technician
El Paso Honda
06.2021 - 07.2024
Lube Service Technician
Lube N Go
11.2019 - 05.2021
Delivery Driver
St. Vincent De Paul Thrift Store and Donation Center
08.2018 - 10.2019
Certified Diesel Tech - Diesel Techni Cian
Southwest University