Marco Dennis
Wichita,KS
Summary
Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Walmart. Proven ability to enhance customer satisfaction through effective problem-solving and efficient order processing. Recognized for maintaining organized workstations and fostering a positive work environment, contributing to overall team success. Flexible and adaptable, ready to meet diverse challenges.
Overview
2
2
years of professional experience
Work History
Team Member
Taco Shop
02.2024 - 12.2024
- Assisted team in daily operations, ensuring efficient workflow and task completion.
- Learned safety protocols and best practices for operational tasks.
- Supported inventory management by organizing stock and maintaining cleanliness.
- Collaborated with team members to resolve issues and improve service quality.
- Provided exceptional customer service by addressing inquiries and resolving concerns.
- Contributed to a positive work environment through effective communication and teamwork.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Online Grocery Associate
Walmart
10.2022 - 02.2023
- Processed online grocery orders accurately and efficiently to meet customer expectations.
- Collaborated with team members to maintain inventory levels and ensure product availability.
- Assisted customers with order inquiries, providing prompt and helpful support through various communication channels.
- Utilized Walmart's inventory management systems to track product stock and coordinate replenishment efforts.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
Wichita West High School
Wichita, KSSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
Timeline
Team Member
Taco Shop
02.2024 - 12.2024
Online Grocery Associate
Walmart
10.2022 - 02.2023
High School Diploma -
Wichita West High School