Summary
Overview
Work History
Education
Skills
Timeline
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Marco Dominguez

Upland,CA

Summary

Results-driven Customer Service Specialist with a proven track record in prioritizing and multi-tasking within fast-paced environments. Demonstrated expertise in resolving escalated customer issues, contributing to team success, and achieving both personal and organizational objectives. Known for strong work ethic, adaptability, and exceptional interpersonal skills, with a commitment to continuous improvement and taking on new challenges.

Overview

4
4
years of professional experience

Work History

Forklift Operator

Shamrock Foods
Ontario, CA
09.2024 - Current
  • Performed inspections to ensure safety standards were met.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Adhered strictly to company policies concerning operation of material handling equipment.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.

Merchandiser

Stater Brothers Markets
Upland, CA
04.2024 - 08.2025
  • Organized displays according to company standards and specifications.
  • Assisted customers with locating desired items within store locations.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Provided training and support for new staff members in regards to merchandising operations.

Night Stocker

Costco
Henderson, NV
03.2021 - 01.2024
  • Operated pallet jacks and forklifts to move products throughout warehouse.
  • Assisted customers with locating items in the store or on the sales floor.
  • Stored merchandise in designated areas within the store or warehouse facility.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.

Education

10 Hour General Industry Safety And Health - OSHA 10

OSHA Training Institute Education Centers
05-2024

High School Diploma -

Central Kitsap High School
Silverdale, WA
06-1994

Skills

  • Merchandise Stocking And Replenishing
  • Electric Pallet Jack Operation
  • Forklift Operation
  • Customer Assistance
  • Stock Rotation
  • Customer Complaint Handling
  • Exceptional Customer Service
  • Problem-Solving
  • Delivery Unloading

Timeline

Forklift Operator

Shamrock Foods
09.2024 - Current

Merchandiser

Stater Brothers Markets
04.2024 - 08.2025

Night Stocker

Costco
03.2021 - 01.2024

10 Hour General Industry Safety And Health - OSHA 10

OSHA Training Institute Education Centers

High School Diploma -

Central Kitsap High School

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Marco Dominguez