Accomplished Shop Foreman and Account Manager with a proven track record at Trans-National Express and Hilti, excelling in coaching and technical knowledge. Spearheaded team performance improvements and fostered key client relationships, resulting in significant account growth. Expert in equipment inspection and mentoring, ensuring top-notch service delivery and operational excellence.
Professional driver prepared to excel in long-distance transportation. Extensive experience in managing cross-country routes and adhering to safety regulations. Valued team player with commitment to achieving results and adapting to changing demands while maintaining high standards of service and reliability.
Professional with experience in maintaining and organizing tools for efficient operations. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in inventory management, safety protocols, and equipment maintenance. Known for dependability and effective communication.
Logistics professional with hands-on experience in forklift operation, emphasizing precision and safety. Known for teamwork and reliability, adapting to shifting priorities. Skilled in inventory management and operating heavy machinery, bringing dependable and results-focused approach.
Results-driven logistics professional with proven track record in managing inventory operations and optimizing stock control. Known for strong team collaboration and consistently achieving operational goals. Dependable and adaptable, skilled in inventory management systems and problem-solving.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Shop Foreman
Trans-National Express
09.2024 - Current
Used hand and power tools, equipment, and instruments accurately.
Oversaw maintenance and repair of shop equipment.
Trained and coached employees to improve performance and skills.
Verified safe and proper operation of wide range of power tools, equipment and instruments.
Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
Fostered a strong team dynamic by promoting trust, open communication, and collaborative problem solving among team members.
Collaborated with vendors when procuring materials or equipment necessary for successful project completion within budget constraints while adhering to quality standards.
OTR Truck Driver
Trans-National Express
11.2022 - 09.2024
Made sure that deliveries were on time for scheduled appointments.
Maintained accurate driving records in accordance with federal laws and regulations.
Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.
Communicated regularly with dispatcher to provide updates on delivery times.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Demo- Trainer & Inside Sales
Border Construction Specialties
06.2012 - 03.2014
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Developed strong relationships with clients through consistent communication and exceptional customer service.
Managed a high-performing inside sales team to exceed company targets and quotas consistently.
Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
Account Manager, Inside Sales
Hilti
06.2000 - 05.2012
Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
Developed strong relationships with key clients, resulting in increased account retention and growth.
Expanded client base through targeted prospecting and effective lead generation efforts.
Increased sales revenue by implementing effective inside sales strategies and techniques.
Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
Streamlined the inside sales process by identifying inefficiencies and implementing improvements, thereby increasing productivity.
Education
Electronic & Computer Programming
Electronic Computer Programming
San Juan, PR
Skills
Task Delegation
Coaching and Mentoring
Influencing Others
Performance Improvement
Technical knowledge
Tool Maintenance
Equipment Inspection
Forklift Operation
Forklift Operator Certification
Loading and unloading
Shipping and receiving
Safe Driving Practices
Weather condition awareness
Certification
Forklift Operator Certification – Occupational Safety and Health Administration.
Commercial Driver's License (CDL) - Texas Department of Motor Vehicles.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Shop Foreman
Trans-National Express
09.2024 - Current
OTR Truck Driver
Trans-National Express
11.2022 - 09.2024
Demo- Trainer & Inside Sales
Border Construction Specialties
06.2012 - 03.2014
Account Manager, Inside Sales
Hilti
06.2000 - 05.2012
Forklift Operator Certification – Occupational Safety and Health Administration.
Commercial Driver's License (CDL) - Texas Department of Motor Vehicles.
Electronic & Computer Programming
Electronic Computer Programming
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