Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marco Gerges

Gresham,Oregon

Summary

Dynamic professional with a strong background in technical troubleshooting and customer service, honed at Sarah Emon. Proven ability to enhance client satisfaction through effective communication and critical thinking. Successfully managed installations and repairs, ensuring seamless operations and fostering teamwork. Committed to maintaining high standards of professionalism and organization in all tasks.

Overview

2
2
years of professional experience

Work History

Avid Computer Monitor and Greater

Sarah Emon
Gresham, Oregon
12.2023 - 06.2025
  • Performed other duties as assigned by supervisor or manager.
  • Responded promptly to customer questions or concerns in person or via phone calls.
  • Performed administrative duties including scheduling appointments, filing documents.
  • Greeted People warmly upon arrival and provided them with information about tutoring and services available.
  • Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
  • Maintained organization, cleanliness, and safety in work areas.
  • Assisted in troubleshooting minor technical issues under supervision.
  • Encouraged critical thinking skills in order to foster independent problem solving abilities among students.
  • Assisted students with organizational skills, study habits, test taking strategies, and time management techniques.

IT Service At Church

Church Services
Portland, Oregon
01.2023 - 03.2025
  • Monitored progress of installations, repairs and maintenance activities daily.
  • Explained features of security systems and answered questions posed by customers.
  • Set up wireless networks for cameras when requested by customers.
  • Worked closely with clients throughout the installation process to ensure satisfaction.
  • This was all service to the church learned by my self and did not get payed for it

Education

Associate of Science - Engineering

Mt. Hood Community College
Gresham, OR
06-2025

High School Diploma -

Spring Water Trail High School
Gresham, OR
06-2025

Skills

  • Technical troubleshooting
  • Customer service
  • Critical thinking
  • Teamwork
  • Group leadership
  • Event planning
  • Equipment sanitizing
  • Problem-solving
  • Professionalism
  • Data analysis
  • Project management
  • Effective communication

Timeline

Avid Computer Monitor and Greater

Sarah Emon
12.2023 - 06.2025

IT Service At Church

Church Services
01.2023 - 03.2025

Associate of Science - Engineering

Mt. Hood Community College

High School Diploma -

Spring Water Trail High School

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