Karry Arlan
North Scituate,RI
Summary
Detail-oriented technical support professional with proven experience in customer relationship management. Skilled in resolving issues quickly and maintaining accurate records. Experienced in fast-paced, high-volume environments with consistent service delivery.
Overview
9
9
years of professional experience
Work History
Academic Computer Lab Monitor
CCRI
Warwick, RI
09.2025 - Current
- Monitored computer lab activity, ensuring a safe and productive environment for users.
- Provided technical support for student software applications.
- Enforced lab rules to ensure compliance among users. and guidelines to support respectful user behavior.
- Managed lab supply inventory, proactively communicating shortages to management for timely replenishment.
Waitress
Chili's Restaurant
West Warwick, Rhode Island
11.2017 - Current
- Provided exceptional service to guests in a fast-paced restaurant environment.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Resolved customer complaints promptly, enhancing satisfaction and fostering loyalty.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution.
- Assisted in training new waitstaff on restaurant procedures and service standards.
- Maintained polite and professional demeanor, encouraging patron inquiries and boosting order placements.
- Prepared checks accurately and processed payments efficiently, ensuring smooth transactions.
- Checked identification to ensure guests were of legal age to purchase alcohol. to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Education
High School Diploma -
Dighton -Rehoboth
06-1997
Skills
- Technical support
- Technical support experience
- Software troubleshooting
- User support
- Supply monitoring
- Attention to detail
- Accuracy
- Time management
- Task prioritization
- Customer relationship management
- Technical support
Education and Training
other
Timeline
Academic Computer Lab Monitor
CCRI
09.2025 - Current
Waitress
Chili's Restaurant
11.2017 - Current
High School Diploma -
Dighton -Rehoboth