Zoe Long
South Charleston,WV
Summary
Organized and motivated graduate in English Literature with a passion for reading and writing. Has demonstrated effective time management and organizational skills across diverse settings with a strong work ethic and effective communication skills.
Overview
8
8
years of post-secondary education
16
16
years of professional experience
Work History
Computer Lab Monitor
Institute
, WV
08.2016 - 05.2018
- Supported faculty and students in using computer software and hardware to enhance the learning experience.
- Monitored daily performance of computer systems to ensure optimal functionality.
- Documented data communication transactions and tracked problems, remedial actions, and installation activities for reference.
- Referred major hardware, software problems, and defective products to technicians for service.
- Recorded details of equipment malfunctions and damages for tracking purposes.
Nanny
Charleston, WV
01.2011 - Current
- I have worked with various families over the years and assisted in caring for various ages of children. My responsibilities have ranged from the following
- Supervised and cared for children in a home setting.
- Assisted children with daily tasks, including feeding, dressing, and homework, fostering independence and responsibility.
- Enforced rules to instill good manners and create a nurturing environment for positive behavior development.
- Enforced household rules to promote good manners and ensure a safe environment for children.
- Organize engaging activities and outings.
- Maintaining open communication with parents/guardians.
Smoothie Barista
Charleston, WV
08.2016 - 11.2017
- Operated cash registers, cleaned, and organized the smoothie bar area.
- Executed store opening and closing tasks to ensure readiness for customers.
- Ensured equipment cleanliness, maintenance, and storage after shifts.
- Maintained and stored equipment after shifts to ensure readiness for service.
Education
BA - English Literature
West Virginia State University
Institute, Wv 08.2014 - 08.2022
Skills
- Technical Support
- Software Troubleshooting
- User Assistance
- Problem solving
- Clear communication
- Schedule Management
- Attention to detail
- Problem solving
- Team Building
- Clear communication
- User Assistance
- Software Troubleshooting
Timeline
Computer Lab Monitor
Institute
08.2016 - 05.2018
Smoothie Barista
08.2016 - 11.2017
BA - English Literature
West Virginia State University
08.2014 - 08.2022
Nanny
01.2011 - Current