MARCO GONZALEZ BAEZ VELASCO
Allen,USA
Summary
Dynamic SAP Security Specialist with proven success at Deloitte & Touche LLP, enhancing compliance and risk management. Expert in GRC system compliance and negotiation, I have developed robust security protocols and led impactful training initiatives, driving operational integrity and fostering team collaboration to achieve significant improvements in security infrastructure.
Overview
24
24
years of professional experience
Work History
Hospitality and Customer Service Associate
Logans Road House
Laredo, TX
04.2023 - Current
- Provided exceptional service to enhance guest satisfaction and loyalty.
- Managed customer inquiries to resolve issues promptly, enhancing overall customer experience.
- Supported staff in addressing customer complaints, ensuring swift resolution and maintaining service standards.
- Trained new staff on customer service protocols and best practices, improving service consistency.
- Supervised all servers to ensure precise preparation of customer orders.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
Currency Exchange Cashier
Border International Services
Laredo, TX
06.2022 - 02.2023
- Executed USD to MXP and MXP to USD currency exchange transactions, providing accurate and timely service to customers.
- Processed transactions over $1,000, meticulously documenting customer information in accordance with Texas Banking Department regulations.
- Ensured adherence to anti-money laundering and fraud prevention standards, safeguarding financial integrity during currency exchanges.
Long Haul Specialized Transport Seller
BH Transportations
Laredo, TX
12.2020 - 05.2022
- I successfully secured six service contracts, each with a six-month and one-year term and valued at a range from 20,000 to over $100,000 Dollars.
- Developed specialized freight sales contracts, securing tailored solutions for clients in Monterrey, N.L. Mexico.
- Contacted logistics and transportation managers directly to schedule strategic meetings, fostering business relationships.
- Managed customer inquiries and provided product information, improving overall customer satisfaction.
SAP Security Specialist
John Deere/Contract Employee
Moline, IL
11.2017 - 04.2018
- Directed SAP security framework during dealership implementation, emphasizing order management and order to cash processes for Northwest dealers.
- Developed and implemented security protocols that strengthened operational integrity.
- Conducted training on security procedures and emergency protocols, ensuring staff readiness.
- Facilitated communication of security policies through structured training initiatives, reinforcing compliance and awareness.
IT SAP Auditor
Pitney Bowes/Contract Employee
Shelton, CT
09.2016 - 08.2017
- Planned audit scopes, completion timelines, and key business processes to ensure comprehensive review.
- Identified and assessed risks for each business process, including manual authorization and human error, to enhance risk mitigation.
- Established timelines for resolution of identified risks, facilitating timely compliance and corrective action.
- Conducted internal audits ensuring compliance with company policies and regulations.
- Collaborated with cross-functional teams to uncover opportunities for process improvement.
SAP Risk and Controls Associate
Deloitte & Touche LLP
Dallas, TX
05.2013 - 08.2015
- Contributed to advisory SAP security risk and controls consultant team for global SAP implementation at General Atomics, San Diego, CA.
- Evaluated SAP security measures to strengthen system integrity and propose improvements.
- Collaborated with colleagues and company employees to establish robust SAP security infrastructure.
- Developed client strategies and solutions through effective teamwork.
- Provided training and mentorship to junior associates on best practices in SAP security.
Risk Management Consultant
Infosys
Monterrey, Mexico
11.2011 - 05.2013
- Supported risk and controls consultants team in SAP and GRC software implementations, enhancing project delivery.
- Completed training on GRC system landscape at Novartis Switzerland, gaining insights for effective risk management.
- Collaborated with cross-functional teams to implement effective risk mitigation strategies.
- Created risk assessment tools to identify and evaluate potential operational risks, improving risk identification process.
SAP Auditor
Commercial Metals Co
Irving, TX
09.2009 - 04.2011
- Installed business process controls for record to report, ensuring compliance with Sarbanes-Oxley and SEC regulations, which enhanced financial reporting integrity.
- Conducted internal audits to evaluate risk management and operational efficiency.
- Collaborated with teams to develop and implement corrective action plans from audit findings, improving operational compliance and risk mitigation.
- Prepared reports detailing audit outcomes and recommendations for management, facilitating informed decision-making and strategic planning.
Performance Improvement Associate
PwC
Dallas, TX
10.2006 - 07.2009
- Led SAP security implementation for PepsiCo in Chicago, IL.
- Performed SAP security review and redesign, strengthening system integrity for Rockwell Automation in Milwaukee, WI.
- Audited SAP business process controls for Bosch in South Bend, IN.
- Recommended remediation strategies, mitigating financial risk and minimizing operational impact.
- Conducted reviews and audits of business processes and operations, enhancing financial reporting accuracy.
SAP Data Security Administrator
Maseca Corp
Irving, TX
06.2002 - 10.2006
- Executed SAP security implementation and design for US corporate office and production facilities, ensuring compliance with security protocols.
- Administered SAP security changes in development environment, including transaction authorization objects and roles.
- Configured security profiles based on location and workflows.
- Maintained records of security incidents and investigations, facilitating data-driven decision-making and future security enhancements.
- Provided technical support to end users on security issues and incidents, enhancing user awareness and resolution efficiency.
Education
MBA - Accounting and Finance
University of Dallas
Dallas, TX12-2003
Bachelor of Science - Economics
Universidad De Monterrey (UDEM)
Monterrey, NL, Mexico06-2000
Vocational School Certificate - SAP MATERIAL MANAGEMENT
ITESM
Monterrey, NL, MexicoCertificate of Attendance/Completion - SAP Security and Authorization Concepts CA-940
SAP AMERICA
TXSkills
- Order management
- Microsoft Office
- Microsoft Office
- Risk management
- GRC System Compliance
- Versa Compliance Calibrator
- SAP Security
- Microsoft Office
References
Available on Request
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Hospitality and Customer Service Associate
Logans Road House
04.2023 - Current
Currency Exchange Cashier
Border International Services
06.2022 - 02.2023
Long Haul Specialized Transport Seller
BH Transportations
12.2020 - 05.2022
SAP Security Specialist
John Deere/Contract Employee
11.2017 - 04.2018
IT SAP Auditor
Pitney Bowes/Contract Employee
09.2016 - 08.2017
SAP Risk and Controls Associate
Deloitte & Touche LLP
05.2013 - 08.2015
Risk Management Consultant
Infosys
11.2011 - 05.2013
SAP Auditor
Commercial Metals Co
09.2009 - 04.2011
Performance Improvement Associate
PwC
10.2006 - 07.2009
SAP Data Security Administrator
Maseca Corp
06.2002 - 10.2006
MBA - Accounting and Finance
University of Dallas
Bachelor of Science - Economics
Universidad De Monterrey (UDEM)
Vocational School Certificate - SAP MATERIAL MANAGEMENT
ITESM
Certificate of Attendance/Completion - SAP Security and Authorization Concepts CA-940
SAP AMERICA