Marco Jimenez
Mission,TX
Summary
Outgoing Retail with more than 3 years of creating top-notch customer experiences. Improves sales through personable and helpful customer engagement practices. Satisfies customer questions by applying expert knowledge of sport and recreation activities. Upbeat, customer-focused Sales Associate with 3 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
3
3
years of professional experience
Work History
Sporting Goods Associate
Murdochs
Mission, Texas
01.2024 - 07.2024
- Advised customers on correct weapons, ammunition and accessories for intended uses.
- Completed required paperwork and background checks for each purchase.
- Kept inventory of firearms and ammunition well-organized, stocked and secure.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
- Made sure the area was clean.
- Restock items and made sure freight was being pushed out to stay on top of the goal time.
Guest Advocate
Target
Mission, Texas
10.2021 - 06.2024
- Greeted walk-in and phone guests, determining interests and needs.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Responded to customer questions regarding products, prices and availability.
- Complied with company policies, objectives and communication goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Completed special projects under manager guidance.
- Enhanced leadership abilities through training and hands-on task completion.
- Efficiently allocated funds to the team and ensured machine restocking for optimal operation each day.
- Supervised the front and ensured prompt lunch breaks, effectively delegating responsibilities to maintain efficiency.
- Stocked merchandise by UPC codes and read labels to match.
- Unloaded goods using hand trucks or other equipment to receive merchandise.
Education
Associate of Arts - Finance
South Texas College
Mcallen, TX08-2025
High School Diploma -
Mission High School
Mission, TX06-2021
Skills
- Merchandise displays
- Display Maintenance
- Customer interaction
- Customer Engagement
- Sales assistance
- Sales Goals
- Customer Assistance
- Cash Handling
- Reliable and Responsible
- Friendly and Helpful
- Staff Management
- Training and development
- Supervisor
Languages
English
Full Professional
Spanish
Professional
Work ethic
- I am a hard worker willing to give up personal time to be working for the company, I am always willing to work 40 hrs and overtime if given. I am willing to go above and beyond but not for recognition but because that is the type of motor I have built in me.
References
References available upon request.
Timeline
Sporting Goods Associate
Murdochs
01.2024 - 07.2024
Guest Advocate
Target
10.2021 - 06.2024
Associate of Arts - Finance
South Texas College
High School Diploma -
Mission High School