Marco Lanza
Centereach,NY
Summary
Dynamic leader and problem-solver with extensive experience at Jiffy Lube and RJK Gardens, specializing in inventory management and crew leadership. Excelled in mechanical troubleshooting and fostering teamwork, significantly enhancing operational efficiency. Skilled in training and mentoring, ensuring high-quality service delivery and customer satisfaction. Proven track record of implementing performance improvements across diverse teams.
Overview
4
4
years of professional experience
Work History
Crew Chief
Jiffy Lube
02.2024 - Current
- Ensured customer satisfaction through effective communication.
- Performed maintenance services on various automobiles.
- Managed inventory ensuring accurate stock levels.
- Marketed various services effectively.
- Executed efficient oil changes, tire rotations, and fluid top-offs.
Landscaper
RJK Gardens
05.2021 - 01.2024
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
- Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Utilized lawn striping methods for healthy grass growing and appearance.
Education
Diploma -
Centereach High School
Centereach, NY06.2023
Skills
- Training and mentoring
- Performance improvements
- Mechanical troubleshooting
- Crew leadership
- Routine Inspections
- Staff training
- Inventory management
- Teamwork
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Chief
Jiffy Lube
02.2024 - Current
Landscaper
RJK Gardens
05.2021 - 01.2024
Diploma -
Centereach High School
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