Marco Laplante
Miami,FL
Summary
Highly vigilant and reliable, with experience in maintaining secure environments for various establishments, including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control, with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft, and ensuring the well-being of employees and visitors through proactive security measures.
Overview
4
4
years of professional experience
Work History
Security Officer
Elite Guard
Miami, FL
03.2023 - Current
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Monitored CCTV systems to ensure safety and security of premises.
- Provided escorts for visitors as needed throughout the facility.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Insurance Broker
Family First Life
Boca Raton, FL
12.2020 - 03.2023
- Made appointments with potential clients to discuss products.
- Attended networking events to build new contacts in the industry.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Interviewed prospective clients to learn about financial needs and discuss existing coverage.
Warehouse Worker
Amazon
Doral, FL
11.2021 - 03.2022
- Transported goods to designated areas within the warehouse facility.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Moved large and bulky items manually or with pallet jacks or forklifts.
Loss Prevention Officer
DD's Discount
Miami, Florida
01.2021 - 11.2021
- Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
- Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
- Maintained high levels of alertness throughout shifts.
Education
High School Diploma -
Miami Edison Senior High
Miami06-2017
Some College (No Degree) -
Jacksonville University
Jacksonville, FLSkills
- Electronic surveillance
- Stationary surveillance
- Security guard license
- Investigation documentation
- Premises patrol
- Fluent in English
- Fluent in Haitian Creole
- Superior customer service
- Weapons training
- Security equipment operation
- Night and safe deposit procedures
- CCTV surveillance
- Interior and exterior patrol
- Conflict de-escalation
- Report writing
Affiliations
- CHESS
- FITNESS
Timeline
Security Officer
Elite Guard
03.2023 - Current
Warehouse Worker
Amazon
11.2021 - 03.2022
Loss Prevention Officer
DD's Discount
01.2021 - 11.2021
Insurance Broker
Family First Life
12.2020 - 03.2023
High School Diploma -
Miami Edison Senior High
Some College (No Degree) -
Jacksonville University
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