Delivered professional and attentive table service in a high-volume, fast-paced restaurant environment within a national resort
Ensured guest satisfaction by anticipating needs, handling special requests, and resolving issues promptly and courteously
Developed strong communication and interpersonal skills by interacting daily with a diverse, international clientele
Maintained high standards of cleanliness, food safety, and presentation in line with Disney's brand expectations
Collaborated effectively with kitchen and front-of-house staff to provide seamless service and enhance the overall guest experience
EPCOT Restaurant : Tutto Italia
CHEF DE RANG
Cesarina restaurant
09.2022 - 10.2023
Company Overview: A historic Bolognese restaurant captures the highest end of the clientele
The management of the place alongside the owner has been a further growth
I deepened my knowledge of a large winery and its management
Experimented with up selling with local products and wines
I have learned to maximize the number of customers based on available seats
I have the ability to organize the entire room based on those booked
I have the ability to supervise medium-sized banquets, cleaning fish and cutting meat at the table
Payments, invoices, management of tips
A historic Bolognese restaurant captures the highest end of the clientele
Barman
CAFFÉ GRANDE ITALIA
12.2019 - 03.2020
A bar with a lot of traffic where I gained skills in the cafeteria, in the maintenance of the coffee machine and in the creation of a rich buffet and sandwiches
Preparation of basic drinks, cleaning routines, supplier orders and warehouse management
Barman
Piazza delle Mercanzie brewery
09.2019 - 11.2019
Left in complete self-management from the second day of work, I opened every morning facing every small or large problem of the place
Only bartender and waiter during my shifts
Predominantly foreign clientele
Waiter and Bartender
Hotel Relais Bellaria
01.2017 - 12.2018
Company Overview: 4
(I worked in this hotel before and after living in the UK)
Working there allowed me to acquire versatility by covering multiple tasks such as bartender, breakfast waiter and mainly for the Corbezzoli restaurant with a gourmet service
Furthermore I had the opportunity to learn the organization of the room for LARGE and small events such as WEDDINGS, setting up coffee breaks and buffets outside
4
Waiter (Runner)
Hotel Cumberland
11.2017 - 02.2018
Company Overview: 4
UK
Experience born from the desire to grow professionally
I had the opportunity to find myself in a totally foreign environment but I managed to fit in well with colleagues of all nationalities
I improved my English with specific courses on the gastronomic sector of the UK
This experience allowed me to understand how the UK customer is served differently from the Italian service
4
UK
Bartender
Wine dessert
03.2015 - 10.2017
An experience that allowed me to learn more about the cafeteria and counter service in practice
During busy times I learned to transform stress into adrenaline
Waiter
Check mate
03.2013 - 03.2013
Work experience born from a training internship
In the dining room with the Maitre Enzo Ferrara I had a stimulus that made my passion for the hotel sector grow in me, serving the dishes of the esteemed Chef Mario Ferrara
Education
Technical diploma - food and wine and hotel hospitality servicesRoom and Sale, HACCP
IPSARCastel S. Terme
01.2011 - 01.2017
B1 diploma - general English and hospitality sector
Ready2work
09.2017 - 11.2017
Certificate of participation - Marketing and Web Marketing course
Cescot
08.2018 - 11.2018
Certificate of Participation - Marketing and Network Marketing course
Kepler Servizi
02.2020 - 05.2020
Alliners online course - SOCIAL MEDIA MARKETING
Personal Information
Date of Birth: 04/29/97
Nationality: Italian
Driving License: B
Has Car
True
Timeline
Server
DisneyWorld
01.2025 - 01.2026
CHEF DE RANG
Cesarina restaurant
09.2022 - 10.2023
Certificate of Participation - Marketing and Network Marketing course
Kepler Servizi
02.2020 - 05.2020
Barman
CAFFÉ GRANDE ITALIA
12.2019 - 03.2020
Barman
Piazza delle Mercanzie brewery
09.2019 - 11.2019
Certificate of participation - Marketing and Web Marketing course
Cescot
08.2018 - 11.2018
Waiter (Runner)
Hotel Cumberland
11.2017 - 02.2018
B1 diploma - general English and hospitality sector
Ready2work
09.2017 - 11.2017
Waiter and Bartender
Hotel Relais Bellaria
01.2017 - 12.2018
Bartender
Wine dessert
03.2015 - 10.2017
Waiter
Check mate
03.2013 - 03.2013
Technical diploma - food and wine and hotel hospitality servicesRoom and Sale, HACCP