Dedicated and experienced young professional with knowledge in automotive sales & finance. Looking forward to expanding my current knowledge in the automotive business with the combining of effort & discipline.
Overview
7
7
years of professional experience
Work History
Finance Manager/Service Advisor
Big Phil's Auto Plaza
Topeka, KS, USA
01.2023 - 03.2025
Ensured compliance with all applicable state and federal regulations pertaining to auto financing services
Developed relationships with third-party vendors who provided additional products or services related to automotive finance
Provided guidance and advice on the best financing options available for customers
Advised customers on the benefits and drawbacks of different types of automotive loans
Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
Finance Manager
Xoom Auto Direct
11.2021 - 12.2022
Working directly with customers to explain and recommend financing options, extended warranties, aftermarket products and other options
Verifying that all paperwork is completed correctly and filed properly
Maintaining strong relationships with lending institutions to have lots of program options and competitive rates
Ensuring compliance by following all local, state and federal regulations
Sales & Marketing
Auto Class Direct
08.2019 - 10.2021
Increased dealership revenue through effective negotiation and closing techniques
Met customers on lot and in showroom to discuss available vehicles and options
Marketing/BDC
Legacy Autos
06.2018 - 07.2019
Utilized CRM software to manage leads, track communication, and improve overall client interactions
Enhanced customer satisfaction through personalized service and diligent followup