Marco Munoz
Riverside,California
Summary
Passionate, committed and in love with the sales industry and customer service world. I live transmitting the mission and vision of the company I represent as well as the passion towards the clients and colleagues related to it. Work experience of 4 years in areas such as management, logistics, customer service and sales in the city of Los Angeles, USA. Total fluency in Spanish and English allows me the versatility to better service a broad range of clientele.
Overview
4
4
years of professional experience
Work History
Sales Representative
Royal Prestige
12.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing an exceptional service and products.
- Expanded customer base through cold calling, networking, references and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Skilled in sales strategy development, negotiation, and closing deals that uphold the brand's reputation for excellence and quality.
Marketing Specialist
Over The Top Terrazzo & Tile, Inc.
10.2021 - Current
- Oversee the dynamic landscape of our digital presence and customer outreach strategies, ensuring alignment with company goals and market trends.
- Manage the optimization of our website, e-commerce platform, and various social media channels to maintain cohesive branding and deliver high-quality content that engages our audience.
- Collaborate closely with cross-functional teams to strategize and execute compelling marketing campaigns that effectively communicate our brand's value.
Warehouse Associate
Louis Vuitton - LVMH
01.2022 - 12.2023
- Focused on warehouse management to ensure seamless workflow and logistics, prioritizing quality over quantity to uphold Louis Vuitton's standards of excellence.
- Successfully led a team of 12 members, optimizing operations to maintain continuous production lines and meet efficiency goals.
- Played a key role in implementing a Texas-originated project in California, demonstrating adaptability and strategic oversight.
- Skilled in CRM and ERP systems such as ARIANE, JDE, SAP, and Microsoft software.
Real Estate Sales Assistant
ARIES CO.
02.2020 - 03.2022
- Supported operations with a strong emphasis on client relations, overseeing property listings and handling administrative tasks.
- Facilitated property viewings and managed the preparation of documentation, ensuring smooth transactions and client satisfaction.
- Spearheaded digital marketing initiatives and effectively utilized social media platforms to significantly enhance visibility and engagement.
Education
Bachelor of Arts - Business Administration And Management
University of California, Riverside
Riverside, CA06.2026
Highschool Diploma -
Edgewood IB Highschool
Los Angeles, California06.2021
Skills
- Cross-Functional Team Leadership
- Adaptability & Problem-Solving
- Logistics Management
- Interpersonal communication skills
- Customer Relationship Building
- Sales closing
- Client Service
- CRM proficiency
- Social Media Advertising
Websites
Timeline
Sales Representative
Royal Prestige
12.2023 - Current
Warehouse Associate
Louis Vuitton - LVMH
01.2022 - 12.2023
Marketing Specialist
Over The Top Terrazzo & Tile, Inc.
10.2021 - Current
Real Estate Sales Assistant
ARIES CO.
02.2020 - 03.2022
Bachelor of Arts - Business Administration And Management
University of California, Riverside
Highschool Diploma -
Edgewood IB Highschool