Marco Olaya
Colorado Springs,CO
Summary
Proven track record of enhancing patient care and streamlining data management at UCHealth, showcasing adaptability and medical terminology expertise. My expertise in medical terminology and HIPAA compliance, coupled with a proven track record in adaptability, positions me as a valuable asset to any setting where handling sensitive information is key. My military background also includes enriching team skills and improving operational efficiency, demonstrating a commitment to excellence; with a fluency in Spanish.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Radiology Assistant
UCHealth
09.2023 - 04.2024
- Coordinated with other healthcare personnel to deliver quality patient care.
- Assist in moving patients to and from exam tables.
- Trained and supervised new radiology assistant hires, and ensured hospital policies and procedures were adhered to.
- Upheld high level of service to patients by assisting in different ways: displaying professionalism, responding appropriately to questions and concerns, and maintaining transparency with procedures.
- Prepared and positioned patients for imaging procedures.
- Maintains a sterile and safe work environment while maintaining a variety of inventory supplies.
- Responsible for patient safety during hospital transport. Assist in moving patients to and from exam tables.
Patient Access Specialist
UCHealth
10.2021 - 09.2023
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Utilized knowledge of electronic medical record system and medical terminology to perform diverse data entry tasks.
- Communicates with referring provider's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule.
Orderly Room Clerk
U.S. Army
08.2020 - 09.2021
- Responsible for managing and processing administrative actions for military personnel in a timely, efficient manner. Included handling sensitive records and files including but not limited to administrative actions regarding personnel data, vehicle maintenance records, finance/pay issues, schools requests, awards recommendations, training schedules, and leave requests.
- Assisted in receipt, storage, and accountability of sensitive inventory items worth tens of thousands of dollars without damage or loss of property.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
Associate of Applied Science - Radiologic Technology
Pikes Peak State College
Colorado Springs, CO06.2026
Associate of Applied Science - Unmanned Aerial Vehicle Flight Operator
Cochise College
Douglas, AZ09.2018
Skills
- Multitasking Abilities
- Excellent Communication
- Adaptability and Flexibility
- Data Collection
- Medical Terminology
- HIPAA Compliance
- Customer Service
- Problem-Solving
- Spanish Fluency
Accomplishments
- Army Commendation Medal
- Army Achievement Medal
Certification
- FAA Part 107 Remote Pilot Certificate
- BLS Certified
Languages
Spanish
Native or Bilingual
Timeline
Radiology Assistant
UCHealth
09.2023 - 04.2024
Patient Access Specialist
UCHealth
10.2021 - 09.2023
Orderly Room Clerk
U.S. Army
08.2020 - 09.2021
Associate of Applied Science - Radiologic Technology
Pikes Peak State College
Associate of Applied Science - Unmanned Aerial Vehicle Flight Operator
Cochise College