Marco Oliveri
Whitestone,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Valet Manager
Helms Bros Mercedes Benz
Bayside, NY
09.2024 - Current
- Resolved customer complaints quickly and professionally to maintain high levels of satisfaction.
- Inspected vehicles prior to release from the parking area to confirm no damage occurred while in valet custody.
Service Advisor
Bayside Volkswagen / Volvo Cars of Queens
Great Neck, NY
12.2023 - 09.2024
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Explained the features and benefits of products or services offered by the dealership to customers.
Valet Manager
Helms Bros Mercedes Benz
Bayside, NY
10.2021 - 12.2023
- Conducted regular inspections of parking lot for safety hazards and addressed any issues immediately.
- Implemented policies and procedures related to parking lot security measures.
- Managed daily valet operations, including hiring, training and scheduling of employees.
Education
Bachelor of Arts - Economics
Queens College of The City University of New York
Flushing, NY12-2024
Some College (No Degree) - Economics
Dominican College of Blauvelt
Orangeburg, NYSkills
- Judgement and Decision Making
- Complaint Handling
- Customer Service
- Documentation And Reporting
- CDK Global
Languages
English
Professional
Italian
Professional
Affiliations
- Dominican College Men's Soccer
- Queens College Men's Soccer
References
Richard Grein - Helms Brothers Mercedes Benz Service Manager - (516) 410 3028
Daniel Rhee - Bayside Volkswagen Service Manager - (917) 299 6938
Derek Hodgson - Bayside Volkswagen Service Manager - (908) 310 3932
Timeline
Valet Manager
Helms Bros Mercedes Benz
09.2024 - Current
Service Advisor
Bayside Volkswagen / Volvo Cars of Queens
12.2023 - 09.2024
Valet Manager
Helms Bros Mercedes Benz
10.2021 - 12.2023
Bachelor of Arts - Economics
Queens College of The City University of New York
Some College (No Degree) - Economics
Dominican College of Blauvelt
Similar Profiles
Burc YurtselBurc Yurtsel
Sales Consultant at Helms Bros Mercedes BenzSales Consultant at Helms Bros Mercedes Benz
SeungHeon HanSeungHeon Han
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea
Tejaskumar NTejaskumar N
Diagnostics Stack Developer at Mercedes-BenzDiagnostics Stack Developer at Mercedes-Benz