Marco Osuna
Las Vegas,NV
Summary
Proven leader in warehouse operations, notably with General Logistics Services, where I provided all coworkers and supervisors with respect and enforced trust. Expert in forklift operations and advanced planning with loading and unloading, I significantly improved efficiency and satisfaction rates. My problem-solving abilities ensured timely product delivery, showcasing a commitment to excellence and team motivation. Efficient communication skills with coworkers, drivers and most importantly customers to ensure their trust. An ambitious and tenuous behavior everyday to improve, always room for more improvement in all various aspects.
Overview
7
7
years of professional experience
Work History
Warehouse Operations Lead
General Logistics Services
06.2022 - Current
- Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
- Collaborated with transportation partners to ensure timely delivery of products to customers nationwide.
- Monitored inventory levels closely, proactively addressing potential shortages or overstock situations.
- Enhanced warehouse efficiency by implementing new inventory management systems and procedures.
- Made labor work as efficient as possible following OSHA safety protocols.
- Managed daily operations, ordering various tasks to other package handlers.
- Always made all packages depart the warehouse on time or before the desired time
- Streamlined order processing for faster customer service and improved satisfaction rates.
- Built motivated a warehouse team to consistently accomplish every new easy or difficult task.
Inventory Specialist
Monarch
09.2018 - 10.2018
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Accomplished clothing expertise numbering and organizations.
Clothing Stocker
Caesars Palace Casino
06.2017 - 07.2017
- Supported visual merchandising efforts by assembling eye-catching displays that adhered to company standards and showcased featured products.
- Participated in regular training sessions related to company policies, product knowledge, customer service techniques, and loss prevention strategies to continuously enhance professional skills and abilities.
- Ensured the efficient flow of new merchandise to the sales floor by collaborating closely with receiving personnel and promptly addressing any discrepancies or issues that arose during unloading.
- Ensured all inventory was up to date following the next week.
Education
High School Diploma -
Eldorado High School
Las Vegas, NV06.2022
Skills
- Warehouse Safety
- Shipping and receiving
- Problem-Solving
- Loading and unloading
- Warehouse Operations
Customer care
- Forklift Operations
- Hiring and Training
- Goal Setting
- Customer Relationship Building
- Technical understanding
Timeline
Warehouse Operations Lead
General Logistics Services
06.2022 - Current
Inventory Specialist
Monarch
09.2018 - 10.2018
Clothing Stocker
Caesars Palace Casino
06.2017 - 07.2017
High School Diploma -
Eldorado High School
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