Marco Rodezno
Chesterfield,MO
Summary
Proven track record in enhancing customer satisfaction and safety at Unique Pool Management, demonstrating exceptional emergency response and relationship building skills. Expert in quality control and safety oversight, significantly improving service standards. Achieved notable success in addressing customer inquiries, ensuring a welcoming environment.
Overview
4
4
years of professional experience
Work History
Line Employee
Waterway Carwash
08.2023 - Current
Was tasked with cleaning vehicles along with helping customers with any questions or concerns.
- Followed protocols to enhance protection and maintain safe work environment.
- Answered product questions using knowledge of sales and store promotions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Lifeguard
Unique Pool Management
03.2021 - 03.2023
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
High School Diploma -
Marquette High School
Marquette, Mo05.2025
Skills
- Safety oversight
- Emergency Response
- Store Cleaning
- Relationship Building
- Quality control understanding
Languages
Spanish
Timeline
Line Employee
Waterway Carwash
08.2023 - Current
Lifeguard
Unique Pool Management
03.2021 - 03.2023
High School Diploma -
Marquette High School
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