Marco Rodriguez
Carrollton,TX
Summary
Reliable Tow Operator known for productive and efficient task completion. Skilled in vehicle recovery, roadside assistance, and safe towing practices. Excel at communication, problem-solving, and adaptability, ensuring smooth operations in challenging situations. Committed to maintaining safety standards and customer satisfaction in every job undertaken.
Overview
4
4
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Tow Operator
Euless B&B Wrecker Service
Euless, Texas
09.2024 - Current
- Operated tow trucks to transport vehicles safely and efficiently.
- Conducted vehicle inspections before towing to ensure compliance with safety standards.
- Assisted stranded motorists by providing roadside assistance and support.
- Communicated with dispatch to coordinate towing requests and service locations.
- Utilized winches and chains for secure vehicle recovery and loading procedures.
- Responded to emergency calls promptly, ensuring timely service delivery.
- Maintained equipment cleanliness and performed routine maintenance checks on trucks.
- Documented tow records accurately for tracking service history and vehicle details.
- Established good working relationships with customers through courteous interactions.
- Maintained accurate records of all jobs completed and customer information.
- Responded quickly and efficiently to calls for service.
- Operated tow truck to transport vehicles from accident sites and other locations.
- Maintained an organized work area at all times in order to maximize efficiency.
- Reported any mechanical problems with the tow truck immediately upon discovery.
- Utilized problem solving skills to resolve difficult customer issues promptly.
- Tested equipment such as dollies and winches before use on each job.
- Performed daily pre-trip inspections to ensure vehicle was in safe operating condition.
- Assisted stranded motorists by providing jumpstarts, tire changes, fuel delivery, and lockout services.
Tow Operator
Jordan’s Towing
Plano, Texas
03.2024 - 08.2024
- Operated tow trucks to transport vehicles safely and efficiently.
- Conducted vehicle inspections before towing to ensure compliance with safety standards.
- Assisted stranded motorists by providing roadside assistance and support.
Tow Operator
Pro Tow Wrecker Service
Lewisville, Texas
07.2023 - 03.2024
- Operated tow trucks to transport vehicles safely and efficiently.
- Conducted vehicle inspections before towing to ensure compliance with safety standards.
- Assisted stranded motorists by providing roadside assistance and support.
Ingredient Handler
TreeHouse Foods Inc.
Carrollton, Texas
10.2022 - 07.2023
- Maintained a clean and organized work environment.
- Followed safety protocols to ensure workplace safety.
- Operated ingredient handling equipment to ensure efficient processing.
- Collaborated with team members to maintain a clean work environment.
- Followed safety protocols to handle various food-grade substances.
- Assisted in quality control checks on incoming ingredient batches.
- Documented ingredient usage and inventory levels accurately.
- Communicated with supervisors about supply shortages and needs.
- Maintained accurate records of inventory and stock levels.
- Maintained cleanliness of work area at all times.
- Managed the proper disposal of expired or damaged ingredients according to company guidelines.
- Organized supplies for easy access by other departments.
- Followed established Good Manufacturing Practices standards during the handling process.
- Prepared batches of ingredients according to written instructions.
- Collaborated with other teams to ensure product availability when needed.
- Cleaned equipment used in the handling process regularly.
- Participated in regular safety meetings and training sessions.
- Reported any discrepancies or issues related to ingredient handling immediately to management.
- Selected, measured and weighed ingredients in specified amounts.
Tow Operator
Kelly McKnight Wrecker Service
Arlington, Texas
09.2021 - 10.2022
- Operated tow trucks to transport vehicles safely and efficiently.
- Conducted vehicle inspections before towing to ensure compliance with safety standards.
- Assisted stranded motorists by providing roadside assistance and support.
Education
R.L Turner High School
Arlington, TexasSkills
- Vehicle operation
- Safety compliance
- Equipment maintenance
- Roadside assistance
- Emergency response
- Vehicle inspection
- Customer relationship management
- Service coordination
- Documentation management
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Conflict resolution
- Team collaboration
- Route navigation
- Vehicle recovery
- Winch operation
- Tow truck driving
Languages
English
Professional
Spanish
Professional
Certification
- TDLR
- Incident Management
- Non consent
Timeline
Tow Operator
Euless B&B Wrecker Service
09.2024 - Current
Tow Operator
Jordan’s Towing
03.2024 - 08.2024
Tow Operator
Pro Tow Wrecker Service
07.2023 - 03.2024
Ingredient Handler
TreeHouse Foods Inc.
10.2022 - 07.2023
Tow Operator
Kelly McKnight Wrecker Service
09.2021 - 10.2022
R.L Turner High School