Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic

Marco Romero

Katy,TX

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Manager

Inversiones Don Market C.A
Maracaibo, Venezuela
07.2019 - 08.2021
  • Authorized payments for purchases and kept information accessible by sorting and filing documents.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Crafted operations best practices using audits and project management team feedback.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Organized and prioritized projects.
  • Verified purchase requisitions by comparing items requested to master list.
  • Collaborated with internal stakeholders such as sales personnel, operations managers and finance teams.
  • Conducted market research to determine appropriate pricing.
  • Evaluated proposals from vendors on a regular basis to ensure cost effectiveness.

Assistant Project Manager

Rotell S.A
Maracaibo, Venezuela
03.2017 - 07.2019
  • Developed and tracked project milestones to drive on-time and on-budget project delivery.
  • Coordinated project activities and monitored progress to ensure timely completion of tasks.
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Developed project plans, identified resources and established deadlines.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Identified project needs by reviewing project objectives and schedules.
  • Met with stakeholders to discuss project goals and needs.

Education

High School Diploma -

Colegio Nuestra Senora De Chiquinquira H.H Marista
Maracaibo
07-2016

Some College (No Degree) - Law (Pre-Law)

Universidad Rafael Belloso Chacin
Maracaibo

Skills

  • Inventory Management
  • Customer Retention
  • Maintenance Planning
  • Customer Service
  • Program Administration
  • Business Planning
  • Organizational Management
  • Performance Monitoring
  • Sales Background
  • Negotiation
  • Problem-Solving
  • Team Building/Leadership
  • Client Relationships

Languages

English
Professional
Spanish
Native/ Bilingual
French
Elementary

Certification

  • Foundations of Project Management, by Google.
  • Successful Negotiation: Essential Strategies and Skills. University of Michigan.
  • Financial Markets. Yale University

Affiliations

  • Air conditioning duct maintenance
  • Demolition

References

References available upon request.

Timeline

Operations Manager

Inversiones Don Market C.A
07.2019 - 08.2021

Assistant Project Manager

Rotell S.A
03.2017 - 07.2019

High School Diploma -

Colegio Nuestra Senora De Chiquinquira H.H Marista

Some College (No Degree) - Law (Pre-Law)

Universidad Rafael Belloso Chacin

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Marco Romero