Marco Romo
Pomona,CA
Summary
My name is Marco Enrique Romo and I have been working on computers for the better part of the last 7+ years. They are my passion. Everything from installing hardware and software to fixing errors. I have also been going to school for computer science and I’m knowledgeable in the use of excel, Microsoft word and google docs. I’m very good with working with people and helping them which comes from my work as a bus driver. Working as a teammate is second nature to me and I would be honored to be a part of the IT team.
Overview
11
11
years of professional experience
Work History
School Bus Driver
Hacienda La Puente Unified School District
City Of Industry , CA
2022.01 - Current
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Communicated effectively with parents regarding student transportation issues.
- Developed positive relationships with students through friendly interactions.
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
Computer Repair Technician
Self Employed Web
Pomona , CA
2017.08 - Current
- Troubleshooted and repaired hardware components, such as motherboards, hard drives, RAM, CPUs, and video cards.
- Installed operating systems and applications software on customer computers.
- Assessed computer performance issues to identify root cause of problems.
- Provided technical support for customers with both hardware and software related questions.
- Performed virus scans and malware removal on customer computers.
- Diagnosed network connectivity issues and implemented solutions.
- Built custom desktop systems according to customer specifications.
- Configured new workstations and peripherals for end-users in accordance with company standards.
- Managed inventory of spare parts used in computer repairs.
- Resolved printer issues by troubleshooting drivers or replacing faulty parts.
- Completed data recovery from failed hard drives using specialized tools and techniques.
- Set up wireless networks for home users utilizing the latest security protocols.
- Developed an efficient system for tracking repair progress through completion.
- Upgraded existing systems with more powerful components when necessary.
- Utilized diagnostic tools to detect errors in hardware configuration.
- Repaired laptops by replacing broken screens or other malfunctioning parts.
- Assisted customers with setting up email accounts, web browsers.
- Collaborated with other technicians to complete complex repairs quickly.
- Trained end-users on basic computer use and proper maintenance procedures.
- Provided remote technical support via phone or online chat services.
Product Promoter
Vita Coco
Costa Mesa , CA
2013.07 - 2014.03
- Greeted customers and provided product knowledge.
- Demonstrated products to potential consumers in store settings.
- Compiled lists of prospective customers for use as sales leads.
- Created promotional displays to attract customer attention.
- Distributed samples, coupons, and other promotional materials.
- Collaborated with marketing team to develop promotional strategies.
- Provided feedback on customer preferences and buying habits.
- Informed customers about product features, benefits, and availability.
- Engaged with customers via social media platforms to promote products.
Education
High School Diploma -
Ocsa
Santa Ana, CA2013-06
Skills
- Vehicle Inspections
- Passenger Assistance
- Vehicle Maintenance
- Shipping and Packaging
- Punctuality
- Lifting up to 100 lbs
- Equipment Monitoring
- Safe Driving Practices
- Database Management
- Great Attitude
- Effective Communication Skills
- Preventive Maintenance
- System Upgrades
- Software Feature Demonstrations
- Printers and Peripherals Installation
- Computer Configurations
- Application Software Testing
- Software Installation
- Hardware Configuration
- Attention to Detail
- Customer Service
- Software Updates
- System Testing
- Web Security
- Data Recovery
- Installation and Repair
- Hardware Troubleshooting
- Work Integrity
- Valid Driver's License
- Hardware and Software Installation
- Advanced Troubleshooting
- Hardware Installation
Timeline
School Bus Driver
Hacienda La Puente Unified School District
2022.01 - Current
Computer Repair Technician
Self Employed Web
2017.08 - Current
Product Promoter
Vita Coco
2013.07 - 2014.03
High School Diploma -
Ocsa
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