Marco Sanchez
Lakewood,CA
Summary
Hardworking and reliable service technician with strong ability in customer service, analytical thinking and hands on repairs. Highly organized, proactive and able to work individually or in a team setting.
Overview
9
9
years of professional experience
Work History
Energy Tech Residential
SoCal Gas
Hollywood/Garden Grove, CA
05.2019 - Current
- Performed adjustments, inspections, and service to natural gas appliances.
- Installation of residential meter sets from single residential jobs to multi meter apartment complex jobs.
- Perform emergency leak investigations, carbon monoxide investigations, hit lines, and high bill investigations.
- Daily interaction with customers of all backgrounds.
- Experience in various work environments from high order volume (Hollywood) to environments with external factors that require outside the box thinking (Area Odors/AMM/AMD).
- Knowledgeable in current CBA, labor policies, and customer service field policies.
- Received basic electrical training such as electrical schematics reading, trouble shooting of appliance electrical components such as ranges, forced air units, wall furnaces, gravity furnaces, and water heaters.
- Experience with a wide variety of natural gas appliances such as Wolf, Viking, Williams, Goodman, Rheem, Honeywell, O'Keefe & Merritt, amongst many more.
Mechanic
PDS Tech/Honeywell
Torrance, CA
12.2017 - 05.2019
- Induct incoming aircraft units for repairs and overhaul using various software and programs such as: SAP 740, TeamCenter, and other information data bases for blue prints and specifications.
- Initially stationed at Disassembly Gate 1 disassembling turbo components, cooling fan components, and various other integral components used on military and commercial aircraft such as Boeing, F-22 Raptor, V-22 Osprey, and others.
- Daily use of specialized tooling and equipment such as hydraulic presses, plastic media machines, glass bead machines, high pressure part cleaner ovens.
- Kept strict daily 5S cleaning standards in order to keep my work area clean and tooling readily available.
- Assigned to Gate 3 Assembly performing repairs and overhaul on the Systems Line. Repair and overhaul units included: N2 Gaseous Valve Package, JSTAR refrigeration unit, 12 ton E2C System, 15 ton Evaporator Unit, Fuel Control Valve Package, Freon Compressor Assembly.
Mechanic
One Stop Forklift Parts
Compton, CA
01.2015 - 12.2017
- Daily use of specialized tooling such as hoists, blow torches, high impact pneumatic tooling, and torque wrenches.
- Worked overtime, including evenings and weekends, to complete projects and meet deadlines.
- Consistently exceeded department expectations for productivity and customer satisfaction.
- Performed daily 5S tasks inside the shop and shop van.
- Performed preventative maintenance and repairs on propane forklifts, electric forklifts, pallet jacks, and other heavy lifting equipment.
- Promoted to supervisory role overseeing shop mechanics duties and implementing new processes to streamline repairs and workflow.
- Planned and managed resources to consistently meet production, quality and cost goals.
Education
High School Diploma -
Lakewood High School
2006
Fire Science
Long Beach City College
Skills
- Deadline driven
- Strong work ethic
- Critical Thinking
- Time Management
- Strong organizational skills
- Team player
- Dependable independent worker
- Effective Multitasking
- English/Spanish fluency
Accomplishments
- Part of the 2022 award winning Safety Committee at the annual Employee Safety Congress.
- Part of the Safety Committees at both Hollywood Base and Garden Grove Base.
- In process of completing Career Enhancement Program classes.
- At previous employer, identified by previous employer as key talent and selected to be part of a Supervision Mentorship Program.
- At previous employer, implemented basic documentation and procedures to streamline workflow and shorten repair/maintenance times on equipment and lifts while maintaining a high level of repair quality and integrity.
- At previous employer, assisted engineering department with new part production.
References
Available upon request.
Timeline
Energy Tech Residential
SoCal Gas
05.2019 - Current
Mechanic
PDS Tech/Honeywell
12.2017 - 05.2019
Mechanic
One Stop Forklift Parts
01.2015 - 12.2017
High School Diploma -
Lakewood High School
Fire Science
Long Beach City College
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