Marco Shands
Round Lake,IL
Summary
Dynamic warehouse professional with proven leadership at Fidelitone, excelling in inventory management and quality control. Skilled in RF scanner operation and effective communication, I consistently enhance operational efficiency and ensure compliance with safety regulations. Committed to delivering exceptional results in fast-paced environments while fostering strong supplier relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Zebra Technologies
Kenosha, WI
10.2024 - Current
- Adept at packing, palletizing, and shipping printers and DG batteries.
- Proficient in using RF scanners and ERP systems to track inventory and execute transactions, ensuring accurate order fulfillment.
- Skilled in operating pallet jacks and adhering to safety protocols for handling hazardous materials, maintaining compliance with Dangerous Goods regulations.
- Conducted quality inspections, organized materials using 5S standards, and efficiently prepared shipments while lifting up to 50 pounds and collaborating in a fast-paced environment.
Purchasing Agent
Fidelitone
Wauconda, IL
05.2022 - 02.2024
- Maintain records and reports related to purchasing activities, such as vendor performance, inventory levels, and cost analysis.
- Establish and maintain relationships with suppliers to ensure timely delivery of goods and services.
- Also responsible for products to be returned and confirm parts are returned to correct locations in a timely manner.
Customer Service Representative
Fidelitone
Wauconda, IL
03.2019 - 05.2022
- As a key point of contact, responsible for answering and making customer phone calls and emails to provide comprehensive information about their deliveries.
- Skilled in managing and resolving escalated phone calls, addressing challenging situations with professionalism and efficiency.
- Committed to delivering exceptional customer service by understanding customer needs, providing timely updates, and ensuring all inquiries are resolved to the customer's satisfaction.
- Continuously strive to enhance customer experience by maintaining a positive and empathetic communication style and collaborating with internal teams to resolve issues promptly.
Warehouse Team Lead
Fidelitone
Wauconda, IL
08.2017 - 03.2019
- As a warehouse team lead, my role is to oversee and manage the daily operations of a warehouse facility.
- I was responsible for ensuring that the warehouse operates efficiently and meets all safety and quality standards.
- This includes supervising and coordinating the work of warehouse staff, scheduling and organizing shipments and deliveries, monitoring inventory levels, and maintaining accurate records of all transactions.
- Effective communication, leadership, and organizational skills.
Warehouse Generalist
Fidelitone
Wauconda, IL
04.2015 - 08.2017
- Responsible for receiving, storing, and shipping products, as well as maintaining inventory levels and ensuring that all orders are processed accurately and efficiently.
- My duties may also include inspecting products for quality and ensuring that they are properly labeled and stored according to company standards.
- Additionally, I was responsible for operating warehouse equipment such as forklifts or pallet jacks.
- I also kept my work area clean and organized.
- Strong attention to detail, organizational skills, and the ability to work in a fast-paced environment.
Education
High School Diploma -
Wauconda High School
Wauconda, IL05-2013
Skills
- Knowledgeable in Microsoft software
- Communication skills
- Leadership
- Procurement sourcing
- Organizational skills
- Time management
- Telephone skills
- Analytical skills
- Excellent written and verbal skills
- Attention to detail
- Team player
- Problem-solving skills
- Warehouse experience
- Fast-paced
- Inventory management
- Safety compliance
- Quality control
- Erp system proficiency
- Hazardous materials handling
- Equipment operation
- Inventory management
- RF scanner operation
- Pallet jack operation
- Quality inspection
- Shipping and receiving
- Dangerous goods handling
- Order fulfillment
- Supplier relations
- Record keeping
- Data entry
- Team collaboration
- Problem solving
- Effective communication
- Quantity calculations
- Inventory control
- Supply chain
- Order picking and processing
- Materials handling and transport
- Excellent driving record
- Warehouse logistics
- Order picking
- Labeling and boxing
- Cycle counting
- Lifting and sorting
- Freight labeling
- Problem-solving
- Warehouse management systems
- Quality control
- Material handling
- Heavy lifting
- Shipping documentation
- Health and safety regulations
Certification
- Learning VoIP and Unified Communications Learning VoIP and Unified Communication May 02, 2025
- CompTIA Network+ (N10-007) Cert Prep: 1 Understanding Networks Apr 29, 2025
- CompTIA Network+ (N10-007) Cert Prep: 7 Wireless, Virtual, Cloud, and Mobile Networking CompTIA Network+ (N10-007) Cert Prep: 7 Wireless, Virtual, Cloud, and Mobile Networking May 01, 2025
- National Association of State Boards of Accountancy (NASBA) - What Is Generative AI? Jun 14, 2025
- Compliance and Regulations for Generative AI Jun 14, 2025
- Securing the Use of Generative AI in Your Organization LinkedIn Jun 16, 2025
Timeline
Warehouse Associate
Zebra Technologies
10.2024 - Current
Purchasing Agent
Fidelitone
05.2022 - 02.2024
Customer Service Representative
Fidelitone
03.2019 - 05.2022
Warehouse Team Lead
Fidelitone
08.2017 - 03.2019
Warehouse Generalist
Fidelitone
04.2015 - 08.2017
High School Diploma -
Wauconda High School
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