MARCO SIERRA
Kenner,LA
Summary
Developed strong customer service skills and ability to work efficiently in fast paced, team oriented environment. Gained valuable experience in managing transactions and maintaining cleanliness standards. Looking to transition into new field, leveraging skills in communication and efficiency to excel in different professional setting.
Overview
2
2
years of professional experience
Work History
Ice Cream Scooper
Sweet & Boozy
New Orleans, USA
03.2025 - 12.2025
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Operated point-of-sale system efficiently for order processing and cash handling.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Maintained cleanliness and organization of serving area, adhering to health and safety standards.
Cashier, Usher, Usher-Greeter
AMC Theaters
Harahan, USA
10.2023 - 04.2024
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School -
New Harmony High School
New Orleans, LA, USA05.2025
College Freshman - undefined
Loyola University of New Orleans
New Orleans, LA, USASkills
- Certified in Photoshop
- Great Listener
- Able to learn quickly
- Cleaning and sanitizing
- Hospitality and accommodation
- Professionalism
- Upselling
- Multitasking Abilities
- Critical Thinking
- Cash handling proficiency
Extra-Curricular Activities
Soccer Club, 2022-2024 Son of a Saint Alumni, 2016-Present Soccer Team, 2024-03 to 2024-05 National Honor Society, 2024-11 to 2025-05
Leadership Volunteerism Activities
Son of a Saint trip to Ghana, Africa, 2022-09-01, Collaborated with a diverse team of volunteers to renovate and improve the learning environment of a school catering to students with hearing and visual impairments; Engaged with locals communities to better understand their needs and challenges.
Languages
Spanish
Professional Working
Timeline
Ice Cream Scooper
Sweet & Boozy
03.2025 - 12.2025
Cashier, Usher, Usher-Greeter
AMC Theaters
10.2023 - 04.2024
College Freshman - undefined
Loyola University of New Orleans
High School -
New Harmony High School