Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Marco Trejo

Indianapolis,IN

Summary

My name is Marco Trejo born raised in Indiana. I am currently working at a Brazilian steakhouse downtown better known as Fogo De Chao. I am an individual that loves learning and growing and I also believe I can bring many valuable skills to the team. I have excellent communication and quick problem-solving skills implemented at Fogo and in my everyday life. I am an Engaging communicator with exceptional customer service. I am an Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Certified Trainer/ Server

Fogo de Chao
12.2021 - Current
  • Bussed tables and removed unnecessary items to facilitate positive experiences.
  • Multitasked effectively to deliver menu items to guests.
  • Built extensive knowledge of menu items and wine pairings to drive sales.
  • Performed side work such as cleaning, restocking, polishing silverware, and preparing tables for the next shift.
  • Partnered with other servers to manage service to large parties such as receptions and banquets.
  • Informed guests about recipes with attention to particular allergens.
  • Promoted specials and seasonal items with detailed descriptions of dishes.
  • Trained new employees on service standards and menu items to improve onboarding processes.
  • Resolved guest issues related to food quality, service times, and incorrect orders.
  • Delivered positive guest experiences to tables through exceptional service.
  • Provided exceptional service to a high volume of daily customers.

Kitchen Team Leader

Chipotle
11.2019 - 12.2021
  • Facilitated orientation and training classes to communicate policies and procedures to new hires.
  • Traveled to various locations to train or help retrain crew members! worked in various locations (Avon, downtown, speedway, IUPUI location, Plainfield, Fishers, keystone etc
  • In charge of certifying crew in different areas of the restaurant BOH & FOH to prepare for the certification test.
  • A certified trainer is a position you get after you complete all your certification tests around the restaurant's positions.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.

Education

High School Diploma -

Crispus Attucks Medical Magnet High School
Indianapolis, IN
05.2021

Skills

  • Instructional Presentations
  • Health and Safety Guidelines
  • Service Optimization
  • Ongoing Training and Development
  • POS Systems
  • New Hire Training
  • Front of House Operations
  • Motivational Leadership

Accomplishments

  • ServSafe certification

Timeline

Certified Trainer/ Server

Fogo de Chao
12.2021 - Current

Kitchen Team Leader

Chipotle
11.2019 - 12.2021

High School Diploma -

Crispus Attucks Medical Magnet High School

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Marco Trejo