Marco Villarreal
Denton,TX
Summary
Accomplished Regional Manager at WITRON Integrated Logistics, adept in project management and strategic planning. Spearheaded automation projects, enhancing operational efficiency and customer satisfaction. Proven leadership in mentoring teams and fostering professional development. Excelled in budget management and client relations, achieving significant performance improvements.
Overview
11
11
years of professional experience
Work History
Regional Manager
WITRON Integrated Logistics
01.2020 - 10.2024
- Established operational and maintenance standards for fully automated logistics systems in six US locations including ramp-up projects
- Managed annual budgets ensuring alignment with financial targets
- Cultivating strong relationships with key customers
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
- Involved in service team recruiting efforts for new projects, assessing applicants' relevant knowledge, skills, experience and aptitudes.
- Delivered consistently high levels of customer satisfaction by monitoring service quality and implementing corrective actions where necessary.
- Promoted safety-first culture within region by enforcing compliance with health and safety regulations at all facilities under my oversight.
- Built high-performing regional service team by recruiting top talent, setting expectations, and providing ongoing feedback and coaching.
- Developed talent pipeline by mentoring junior staff members and implementing comprehensive training programs for key positions.
- Conducted regular site visits to ensure alignment with corporate objectives and adherence to best practices in all aspects of regional operations.
On-Site Manager
WITRON Integrated Logistics
12.2013 - 12.2019
- Managed daily on-site activities, ensuring optimal team performance for fully automated logistics systems in chilled and freezer environment
- Fully involved in recruitment process for multiple departments which included maintenance, operations, IT and management personnel
- Monitored KPIs to assess performance and drive continuous improvement initiatives resulting in high automation system utilization
- Streamlined on-site operations for increased efficiency, implementing established processes to maximize and maintain system throughput.
- Collaborated with Spare Parts Coordinator to manage inventory by identifying critical items and maintaining appropriate stock levels based on system needs and perfecting Technician booking quality for accuracy.
- Managed contractual budgets, effectively controlling expenses while ensuring optimal equipment and system performance
- Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
- Promoted a culture of continuous improvement within the maintenance and operations team by encouraging open communication, problem-solving initiatives, and employee engagement activities
- Improved equipment reliability by maintaining adherence to preventive maintenance program and managing repair schedules
- Collaborated with other department managers to coordinate planned and unplanned maintenance activities around production schedules to minimizing operational interruptions
Education
Bachelor of Science - Business
Oakland University
Rochester, MI05-2003
Skills
- Project Management
- Strategic Planning
- Leadership
- Problem solving
- Cross-functional coordination
- Performance Management
- Staff Training and Development
- Operational Management
- Leadership Development
- Client Relationship Building
Languages
English
Native or Bilingual
Spanish
Full Professional
German
Limited Working
Timeline
Regional Manager
WITRON Integrated Logistics
01.2020 - 10.2024
On-Site Manager
WITRON Integrated Logistics
12.2013 - 12.2019
Bachelor of Science - Business
Oakland University
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