Marco Antonio Dueñas
Sacramento,CA
Summary
Operations-minded leader with a background in kitchen supervision, warehouse coordination, and customer-focused project support. Known for organizing workspaces, training teams, tracking inventory, and keeping tasks on schedule through clear communication and practical problem solving.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Kitchen Supervisor
Scotts Seafood on the River
11.2024 - Current
- Made and created a daily dinner special. Cross trained new employees to ensure everyone was brought up to speed. Voice and leader of the kitchen by calling out ticket orders to each person while working the service window. Quality control checks on every station to provide the highest quality of food and ingredients to guests. Rearranged walk-in refrigerators to enhance visual accessibility and maximize space. Wrote a detailed prep list for the morning crew.
- Communicated with front-of-house staff to coordinate orders and timing.
- Oversaw food preparation, production and presentation according to quality standards.
- Maintained a clean working environment by delegating tasks appropriately among staff members.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Managed line workflow during busy dinner rushes at Scotts Seafood.
- Trained cooks on recipe consistency and safe handling practices.
- Inspected ingredient quality for fresh seafood, produce, and dry goods.
Sales Rep/Project Manager
CAT Exteriors
03.2023 - 01.2024
- Worked with customers and subcontractors to ensure proper installation of various exterior home improvement products and projects such as windows, HVAC, roofing, and patios. Submitted permit requests with various cities/counties and worked with inspectors until all projects were completed to customers request. Reviewed contracts to fulfill scope of work agreed upon with homeowners.
- Presented exterior remodeling options to homeowners for CAT Exteriors sales consultations.
- Explained roofing, siding, and window solutions during in-home customer meetings.
- Generated leads through referrals, neighborhood outreach, and follow-up calls.
- Scheduled appointments and coordinated estimates with installation and office teams.
- Built customer relationships through clear communication and active listening.
- Prepared proposals and reviewed contract details with prospective clients.
- Inspected project needs and recommended appropriate exterior service packages.
- Negotiated pricing contracts with customers to maximize profits.
- Provided technical support for customers using the company's products or services.
Warehouse Lead
Triton X Freedive Shop
05.2019 - 03.2023
- Worked with clients and customers to fulfill requested orders. Received and shipped orders of spearfishing equipment. Worked with account dealers to complete special requests made by customers. Kept inventory of all equipment.
- Organized inventory storage for fins, masks, wetsuits, and safety gear.
- Picked and packed customer orders for retail and online shipment.
- Inspected freedive gear for damage before restocking and shipment.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Staged and sorted products for loading.
- Loaded and unloaded trailers with care and efficiency.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Removed damaged products from outgoing shipments during final inspections.
- Packaged finished products for shipping by shrink-wrapping, boxing, and labeling.
- Assembled customer orders from stock and staged completed orders on pallets or shelves.
Shift manager/kitchen Lead
Masa Taco Kitchen
06.2017 - 05.2019
- Worked as shift manager, cashier, and food prep. Ran and coordinated catering and pop-up events. Implemented cleaning, set-up, and breakdown systems. Trained all new employees that were brought on.
- Trained new crew on taco station procedures and guest service standards.
- Monitored food quality, portion control, and plate presentation across shifts.
- Communicated daily priorities with staff and leadership at Masa Taco Kitchen.
- Managed daily cash intake by counting out registers and tabulating profits.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
The Firehouse Restaurant
07.2016 - 07.2017
- Cross trained employees to work and maintain work areas neat and clean. Kept stations cleaned and organized. Held high standards for any and all food coming from the stations working at the time.
Education
Certificate - Data Science Course
01-2026
Graduate -
Le Cordon Bleu College of Culinary Arts
01-2010
Graduate -
Delta high School
01-2009
Skills
- Strong leadership and organizational skills
- Goal and team oriented
- Bilingual: Spanish and English
- Confident in my work
- Competent
- Hardest worker in the room
- Microsoft Excel
- SQL querying
- Project coordination
- Problem solving
- Scheduling staff
- Equipment maintenance
- Menu development
- Inventory ordering
- Kitchen organization
- Inventory controls
- Schedule development
- Catering oversight
- BOH operations
- Performance improvement
- High volume dining
- Policy enforcement
- Staff training
Custom
- 16 years restaurant and service industry experience
- 3 years warehouse/shipping & receiving
- 1 year project management
- Willing to do the work to get the job done!
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Kitchen Supervisor
Scotts Seafood on the River
11.2024 - Current
Sales Rep/Project Manager
CAT Exteriors
03.2023 - 01.2024
Warehouse Lead
Triton X Freedive Shop
05.2019 - 03.2023
Shift manager/kitchen Lead
Masa Taco Kitchen
06.2017 - 05.2019
The Firehouse Restaurant
07.2016 - 07.2017
Certificate - Data Science Course
Graduate -
Le Cordon Bleu College of Culinary Arts
Graduate -
Delta high School