Marco Antonio Torres
Fort Worth,TX
Summary
Seeking opportunity to participate in an organization where leadership and interpersonal skills can contribute to the team’s success while being in a friendly, diverse establishment.
Overview
7
7
years of professional experience
Work History
Instructional Associate
Tarrant County College
08.2022 - Current
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
- Worked with students to promote learning and pro-social development.
- Discusses assigned teaching area with classroom teacher to coordinate instructional efforts
• Maintains software on lab computers and liaison with Academic Computing for lab workstations
• Assists students, individually or in groups, with lesson assignments to present or reinforce learning concepts
• Plans, prepares, develops and maintains various teaching aids or materials
Unit Supply Specialist
United States Army Reserve
06.2017 - Current
- 490th Civil Affairs Battalion as a Supply Clerk
- My tasks include monthly and cyclic inventories, issuing, delivering, and ordering supplies, as well as keeping track of sensitive items (high value items) and making sure anything and everything is accounted for
- Scheduling for this job is a weekend a month and one annual training consisting of about 2-3 weeks
Retail Sales Associate
Mobile One LLC/ T-Mobile
03.2023 - 06.2023
- At T-Mobile I would assess the needs and concerns of customers by building a genuine relationship with them
- Build trust with customers by answering their questions, educating, and offering solutions to all their problems
- I would stay knowledgeable in finding the right fit for the customer
- Skilled through training and development to become an operational, customer service and sales expert
- Often my job included receiving merchandise, totaling bills, accepting payments, and making change for customers at a retail level
- Perform all required opening and closing duties
- Meet and exceed monthly targets
- Research and stay up to date with T-Mobile's products and services
- Keep the store looking its best by performing routine cleaning maintenance, restocking, and staying compliant with store diagrams.
Customer Service, Team Lead
Academy Sports and Outdoors
01.2018 - 03.2023
- As I grew in ranks so did the responsibilities. As a cashier, my job was to make the checkout process simple and easy.
- During slow times I would work on freight and restock/replenish any product that needed to be out on the floor.
- In customer service, I was able to help customers with exchanges, returns, carry-outs, carry-ins, or anything they needed help with in general.
- I assisted customers to the best of my knowledge with products or answered any type of questions they had.
- I am certified to sell firearms and often ran the gun counter where we display, oversee, and sell firearms.
- I had the pleasure of using various POS systems to better help the client such as handheld devices and computers.
- I would assist in plan-o-grams or store diagrams to ensure that each section is up to date with the new merchandise and/or prices. I was part of three of our annual inventory prep by conducting a team to assist in pre-counts of areas to help expedite the process on inventory night.
- I would volunteer for any additional help that is needed whether it be helping at a different location or working overnight.
- I conducted safe counts and closed out the point of sales or registers every night to ensure an accurate count.
Concession Stand Supervisor
Sodexo Sports And Leisure
03.2016 - 09.2019
- Prep, provide, and ensure that the point of sales/ concession stands are operational
- Oversee the well-being of our volunteers by making sure everything is running in an orderly way, and listening and addressing any customers with any sort of complaints, be it with my volunteers or with another stadium attendee
- Caring for the Non-Profit Organizations who volunteer at these events to cook, clean, and maintain a stand.
Barista
Target-Food Services, Starbucks, Barista
01.2018 - 06.2018
- Serving customers, making, and keeping up with orders
- Stocking and labeling new products, replacing expired products
- Maintaining a clean work environment for my peers and customers
Education
Associate of Arts - Biology
Tarrant County College District
Fort Worth, TX08.2024
US Army Armorer Certification Course Fort - Logistics And Materials Management
US Army Quartermaster School
Fort Lee, VA10.2017
Specialist in Arts - Logistics And Materials Management
Army Quartermaster Center And School
Fort Lee, VA10.2017
High School Diploma -
South Hills High School
Fort Worth, TX06.2017
Skills
- Army Reserve Soldier – Rank of Specialist
- Skilled at mathematics and arithmetic Managed a class and taught the LET 1 (First-year cadets) Cadets at South Hills High School
- Cadet Command Sergeant Major for the Fort Worth ISD JROTC; among the top three in the FWISD
- Experienced with working as a team and working alone on major and minor projects
- Has worked with cooking equipment and registers
- Handling and selling of firearms
- Handling and selling of alcohol
- Cellphone Features
- Package Shipment
- Inventory Counts
- Merchandise Receiving and Handling
- Services Troubleshooting
Additional Information
- National Sojourners Award
- Distinguished Cadet Award
- Army Achievement Medal
- Armed Forces Reserve Medal
- Quartermaster Regimental Crest
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Mobile One LLC/ T-Mobile
03.2023 - 06.2023
Instructional Associate
Tarrant County College
08.2022 - Current
Customer Service, Team Lead
Academy Sports and Outdoors
01.2018 - 03.2023
Barista
Target-Food Services, Starbucks, Barista
01.2018 - 06.2018
Unit Supply Specialist
United States Army Reserve
06.2017 - Current
Concession Stand Supervisor
Sodexo Sports And Leisure
03.2016 - 09.2019
Associate of Arts - Biology
Tarrant County College District
US Army Armorer Certification Course Fort - Logistics And Materials Management
US Army Quartermaster School
Specialist in Arts - Logistics And Materials Management
Army Quartermaster Center And School
High School Diploma -
South Hills High School