Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic
Marco Emilio Peña

Marco Emilio Peña

Tucson,AZ

Summary

Enthusiastic professional with proven ability to help close deals and manage customer accounts. Demonstrates exceptional communication and problem-solving skills while maintaining customer satisfaction.


Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload. Offering over 2 years in field.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Apprentice

Discount Tire
01.2022 - Current
  • Boosted sales by effectively identifying customer needs and offering tailored solutions.
  • Supported customers continuously from sales process to product set-up and use.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
  • Increased efficiency with meticulous organization of tools and equipment in the workspace.
  • Educated customers about tire maintenance, repair and replacement.

Crew Member

McDonalds
05.2021 - 01.2022
  • Expedited orders with accuracy, resulting in reduced wait times for customers.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.

Education

Bachelor of Science - Applied Humanities: Business Administration

University of Arizona
Tucson, AZ
05.2025

Skills

  • Spreadsheets
  • Product and service knowledge
  • Revenue Generation
  • Proposal Development
  • Marketing
  • Cross-selling services
  • MS PowerPoint
  • Sales Presentations
  • Persuasion techniques
  • Inventory Control

Certification

  • Certified Sales Apprentice, Discount Tire
  • Certified Service Coordinator, Discount Tire
  • Certified Crew Chief, Discount Tire

Hobbies and Interests

  • Consistent intense exercising throughout the week
  • Interested in learning about maintaining, modifying, and working on cars.
  • Interested in becoming a professional salesperson for any company
  • Dive into real-estate as a hobby

Timeline

Sales Apprentice

Discount Tire
01.2022 - Current

Crew Member

McDonalds
05.2021 - 01.2022

Bachelor of Science - Applied Humanities: Business Administration

University of Arizona

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Marco Emilio Peña