Parker Benson
Waxahachie,TX
Summary
Proficient tire technician with excellent customer relations and conflict management skills, as well as proven skills in working with different vehicle components. Familiar with performing quick and efficient work to meet challenging daily demands. Bringing several years of related experience and looking for a permanent role with room for advancement. Motivated sales apprentice with understanding of market dynamics and customer needs. Gained strong sales, negotiation, and communication skills during training period. Successfully contributed to team targets and customer satisfaction ratings in previous role. Possess ability to build relationships, manage accounts, and drive revenue growth.
Overview
2
2
years of professional experience
Work History
Sales Apprentice
Discount Tire
Waxahachie, TX
11.2023 - 08.2024
- Attended customer meetings and provided product demonstrations.
- Developed sales strategies to meet monthly targets.
- Maintained accurate records of client interactions and sales progress.
- Prepared detailed reports on customer feedback, market trends, and competitor activity.
- Assisted with the development of promotional materials for sales campaigns.
- Conducted research to identify new customers, markets, and industry opportunities.
- Provided support to senior sales staff in developing business plans and proposals.
- Performed administrative duties such as filing paperwork and data entry.
- Utilized software programs to track customer information, orders, and payments.
- Collaborated with other departments to ensure quality service delivery for clients.
- Responded promptly to incoming inquiries from potential customers via email or phone calls.
- Analyzed data related to sales performance metrics such as revenue growth, conversion rate.
- Followed up with existing clients regarding their satisfaction levels with our services.
Tire Technician
Discount Tire
Waxahachie, TX
12.2022 - 11.2023
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- Replaced worn tires with new ones of the same size and type.
- Balanced wheels using electronic machines to ensure even tire wear.
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
- Rotated tires and reset tire pressure monitoring systems.
- Removed old tires from rims using specialized tools such as bead breakers and tire irons.
- Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Assisted customers in selecting appropriate types of tires based on their driving needs.
- Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle.
- Provided advice to customers regarding proper maintenance of their vehicle's tires.
- Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
- Adhered to all safety procedures when operating equipment such as lifts and hoists.
- Attended training sessions provided by the company on a regular basis to stay up-to-date with latest technology trends.
- Maintained inventory levels of supplies needed for daily operations.
- Performed tire rotations, mounts, and balancing on vehicles.
- Inflated tires to prescribed PSI to meet load requirements.
- Diagnosed and repaired tire and rim issues.
- Cleaned and maintained tire service bays to keep work areas organized.
- Identified and replaced worn tires and related components, optimizing safety.
- Used tools, parts and equipment to maintain and repair customer tires.
Education
High School Diploma -
Waxahachie High School
Waxahachie, TX05-2024
Skills
- Persuasion techniques
- Cold-calling
- Closing deals
- Client Relationship Building
- Process Improvement
- Call Scheduling
- Sales strategy
- Spreadsheets
- Tire balancing
- Vehicle repair
- Repair logging
- Leak repair
- Tire mounting
- Technical knowledge
- Pressure monitoring
- Safety Procedures
- Machinery Operation
- Diagnostic abilities
- Mounting expertise
- Facility Cleaning
- Rotation and balancing
- Work order processing
- Maintenance Management
- Commercial vehicle work
- New tire installation
- Hand tools proficiency
- Punctuality
- Alignments knowledge
Timeline
Sales Apprentice
Discount Tire
11.2023 - 08.2024
Tire Technician
Discount Tire
12.2022 - 11.2023
High School Diploma -
Waxahachie High School
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