Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Franks

Anthem,Arizona

Summary

Diligent Sales Representitive with background in sales apprenticeship. Demonstrated ability to assist senior sales staff, manage client relations, and support sales operations. Proven skills in customer communication and problem-solving.

Overview

6
6
years of professional experience

Work History

Sales Apprentice

Discount Tire
05.2023 - Current
  • Drove team revenue totals by bringing in top sales numbers.
  • Participated in industry events to stay informed on market trends and expand professional networks.
  • Analyzed sales data to identify patterns, forecast future trends, and inform strategic planning efforts.
  • Generated new leads by leveraging social media platforms and networking opportunities.
  • Boosted sales by effectively identifying customer needs and offering tailored solutions.
  • Enhanced client retention through diligent follow-ups and maintaining open lines of communication.

Cashier

Jamba Juice
09.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Cook/Cashier

Del Taco
05.2020 - 06.2021
  • Del Taco taught me how to multitask, stay on task, use my hands, and etc
  • I had to learn to manage my time correctly due to the hours I work
  • I also learned how to control any anger I felt while being under pressure

Cook

Sonic
08.2019 - 02.2020
  • I was a cook at sonic and learned how to work with a big crew and use my communication to make sure everyone understood their role
  • I learned how to work under fast and intense pressure

Landscaper, Assistant

JD’s Home Repair
12.2018 - 07.2019
  • I worked on home repairs that required hard physical tasks and made me use communication and my hands to fix certain things

Education

Bachelor of Communications -

Grand Canyon University
Phoenix, AZ
12-2024

GED -

Boulder Creek
05.2021

Skills

  • Customer service
  • Manual dexterity
  • Physical fitness
  • Empathy
  • Client relationship building
  • Objection handling
  • Sales presentations
  • Persuasion techniques
  • Sales strategy

Timeline

Sales Apprentice

Discount Tire
05.2023 - Current

Cashier

Jamba Juice
09.2022 - 04.2023

Cook/Cashier

Del Taco
05.2020 - 06.2021

Cook

Sonic
08.2019 - 02.2020

Landscaper, Assistant

JD’s Home Repair
12.2018 - 07.2019

Bachelor of Communications -

Grand Canyon University

GED -

Boulder Creek
Derek Franks