Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Marcos Acosta

Houston,TX

Summary

Dynamic package handler trainer with a proven track record at Fed Ex Ground, enhancing team efficiency through tailored training programs. Expert in safety protocols and warehouse navigation, fostering a culture of collaboration and continuous improvement. Achieved significant reductions in workplace injuries while mentoring new hires to excel in their roles.

Overview

1
1
Certification

Work History

Package Handler Trainer

Fed Ex Ground
06.2025 - Current
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
  • Collaborated with management to address specific skill gaps and tailor training programs accordingly.
  • Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
  • Provided ongoing support and guidance to fellow trainers as needed, sharing insights gained through experience in order to enhance overall training quality across the department.
  • Enhanced team efficiency by developing and implementing comprehensive training programs for package handlers.
  • Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.

Package Handler

Fed Ex Ground
03.2025 - 05.2025
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Education

Business, Marketing, And Finance

Cypress Falls High School
Houston, TX
05.2025

Skills

  • Warehouse navigation
  • Loading and unloading
  • Order picking
  • Safety awareness
  • Label reading
  • Package sorting
  • Warehouse safety
  • Box assembly
  • Box building
  • Safety protocols
  • Physical stamina
  • Scanner systems
  • Teamwork and collaboration
  • Teamwork
  • Willingness to learn
  • Heavy lifting

Certification

Quickbooks Online

Additional Information

Varsity basketball, football

Languages

Spanish
Native or Bilingual

Timeline

Package Handler Trainer

Fed Ex Ground
06.2025 - Current

Package Handler

Fed Ex Ground
03.2025 - 05.2025

Business, Marketing, And Finance

Cypress Falls High School