Marcos Acosta
Houston,TX
Summary
Dynamic package handler trainer with a proven track record at Fed Ex Ground, enhancing team efficiency through tailored training programs. Expert in safety protocols and warehouse navigation, fostering a culture of collaboration and continuous improvement. Achieved significant reductions in workplace injuries while mentoring new hires to excel in their roles.
Overview
1
1
Certification
Work History
Package Handler Trainer
Fed Ex Ground
06.2025 - Current
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
- Provided ongoing support and guidance to fellow trainers as needed, sharing insights gained through experience in order to enhance overall training quality across the department.
- Enhanced team efficiency by developing and implementing comprehensive training programs for package handlers.
- Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.
Package Handler
Fed Ex Ground
03.2025 - 05.2025
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Education
Business, Marketing, And Finance
Cypress Falls High School
Houston, TX05.2025
Skills
- Warehouse navigation
- Loading and unloading
- Order picking
- Safety awareness
- Label reading
- Package sorting
- Warehouse safety
- Box assembly
- Box building
- Safety protocols
- Physical stamina
- Scanner systems
- Teamwork and collaboration
- Teamwork
- Willingness to learn
- Heavy lifting
Certification
Quickbooks Online
Additional Information
Varsity basketball, football
Languages
Spanish
Native or Bilingual
Timeline
Package Handler Trainer
Fed Ex Ground
06.2025 - Current
Package Handler
Fed Ex Ground
03.2025 - 05.2025
Business, Marketing, And Finance
Cypress Falls High School