Marcos E Avellan
San Diego,CA
Summary
Health Information Professional with 4 years of experience in medical office settings with vast familiarity of healthcare clinical applications and software. Coordinates timely delivery of medical records and scans documents to secure patient files. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Facilities Technician
SeeScan
07.2019 - 10.2023
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
- Assisted with logistical requirements for events and meetings.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Served as point of contact for internal and external customers seeking support and information.
Health Information Management Technician
Family Health Center Of San Diego
01.2023 - 08.2023
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Maintained patient confidence by keeping patient records information confidential.
- Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
Front Desk Associate
Marriott Vacation Club
03.2017 - 01.2018
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
Education
Bachelor of Science - Health Management
San Diego Mesa College
San Diego, CA05.2025
Associate of Science - Health Information Technology
San Diego Mesa College
San Diego, CA05.2023
ESL - Teaching English As A Second Language (ESL)
Hodges University
Naples, FL01.2015
Bachelor of Science - Dentistry (Pre-Dentistry)
Universidad De Guayaquil
Guayaquil, Ecuador02.2014
Skills
- Electronic Health Records Systems
- Data Management Software
- Knowledgeable about Diseases
- Patient Medical Histories
- Clerical Skills
- Patient Health Information Access
- Daily Facility Operations
- Problem Resolution
Languages
Spanish
Native or Bilingual
French
Elementary
Timeline
Health Information Management Technician
Family Health Center Of San Diego
01.2023 - 08.2023
Facilities Technician
SeeScan
07.2019 - 10.2023
Front Desk Associate
Marriott Vacation Club
03.2017 - 01.2018
Bachelor of Science - Health Management
San Diego Mesa College
Associate of Science - Health Information Technology
San Diego Mesa College
ESL - Teaching English As A Second Language (ESL)
Hodges University
Bachelor of Science - Dentistry (Pre-Dentistry)
Universidad De Guayaquil
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