Marcos E Avellan
San Diego,CA
Summary
Health Information Professional with 4 years of experience in medical office settings with vast familiarity of healthcare clinical applications and software. Coordinates timely delivery of medical records and scans documents to secure patient files. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Facilities Technician
SeeScan
San Diego, CA
07.2019 - 10.2023
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
- Assisted with logistical requirements for events and meetings.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Served as point of contact for internal and external customers seeking support and information.
Health Information Management Technician
Family Health Center Of San Diego
San Diego, Ca
01.2023 - 08.2023
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Maintained patient confidence by keeping patient records information confidential.
- Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
Front Desk Associate
Marriott Vacation Club
San Diego, CA
03.2017 - 01.2018
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
Education
Bachelor of Science - Health Management
San Diego Mesa College
San Diego, CA05.2025
Associate of Science - Health Information Technology
San Diego Mesa College
San Diego, CA05.2023
ESL - Teaching English As A Second Language (ESL)
Hodges University
Naples, FL01.2015
Bachelor of Science - Dentistry (Pre-Dentistry)
Universidad De Guayaquil
Guayaquil, Ecuador02.2014
Skills
- Electronic Health Records Systems
- Data Management Software
- Knowledgeable about Diseases
- Patient Medical Histories
- Clerical Skills
- Patient Health Information Access
- Daily Facility Operations
- Problem Resolution
Languages
Spanish
Native or Bilingual
French
Elementary
Timeline
Health Information Management Technician
Family Health Center Of San Diego
01.2023 - 08.2023
Facilities Technician
SeeScan
07.2019 - 10.2023
Front Desk Associate
Marriott Vacation Club
03.2017 - 01.2018
Bachelor of Science - Health Management
San Diego Mesa College
Associate of Science - Health Information Technology
San Diego Mesa College
ESL - Teaching English As A Second Language (ESL)
Hodges University
Bachelor of Science - Dentistry (Pre-Dentistry)
Universidad De Guayaquil