Marcos Barroso Medina
Summary
Dynamic and results-driven gym opener and membership sales professional with a demonstrated history of providing outstanding customer service and achieving significant membership growth. Proficient in Microsoft software and record-keeping. Exceptional organizational and time management skills ensure streamlined operations. Fluency in Spanish allows for adept connection with diverse clientele, fostering robust relationships and elevating member satisfaction.
Overview
11
11
years of professional experience
Work History
Gym Opener/ Membership sales
Performance Strength Academy
08.2023 - Current
- Provide prospective members with an in-depth tour of the facility
- Ensured gym equipment was in proper working order and reported any issues to the supervisor
- Provided customer service to members, answered questions and addressed complaints
- Maintained cleanliness of the facility by sweeping, mopping, dusting and sanitizing equipment
- Led tours for prospective members around the facility and highlighted its features
- Recorded daily attendance data into database system accurately and timely
- Answered phones, issued equipment and completed guest check-in
- Opening the facility on time daily
88M (Tactical Motor Vehicle Operator)
US Army New Jersey National Guard
11.2016 - 11.2022
- Operate all wheel vehicles and equipment over varied terrain and roadways
- Operated vehicles in a safe and efficient manner according to established procedures
- (PMCS) Conducted pre-trip inspections of assigned vehicle, checking fluid levels, brakes, tires, and lights
- Maintained accurate logs of trips taken, cargo transported, fuel consumption, and other related information
- Ensured that cargo was properly secured before departure
- Performed minor maintenance tasks such as changing oil or topping off fluids as required
- Maintained records of hours worked, miles driven, fuel costs, repairs made
- Ensured vehicles, equipment, and personnel were properly equipped for missions
- Organized and conducted driving lessons for new drivers, teaching basic operations of a vehicle
Federal Technician (Inventory Position)
US Department of Defense- Army
10.2020 - 07.2021
- Data entry and daily updates of all inventory and records of work orders
- Received and verified inventory shipments against purchase orders
- Inspected parts for damage, defects, or missing components prior to stocking shelves
- Identified and reported discrepancies between physical count and computerized records
- Maintained accurate stock levels by restocking shelves as necessary
- Organized and labeled parts in accordance with established procedures
- Answered phone calls, responded to inquiries, and provided customer service assistance
- Performed daily cycle counts of inventories to ensure accuracy of records
- Generated reports on parts availability, order status, backorders, returns and exchanges
- Conducted regular audits of inventory data to ensure accuracy of records
Opener/ Temporary Management
Powerhouse Gym Hamilton
10.2016 - 11.2018
- Company Overview: (Permanently Closed)
- Provide high quality customer service in a fast-paced, energetic environment
- Established and maintained effective communication with staff members to ensure efficient operations
- Resolved customer complaints quickly while maintaining high quality standards of service delivery
- Assisted in the recruitment process by interviewing potential candidates for open positions
- Administered employee discipline through verbal and written warnings
- Managed inventory levels and conducted corrective action planning to minimize long-term costs
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- (Permanently Closed)
English Tutor/Mentor
Universidad Del Sagrado Corazon
09.2014 - 12.2015
- Assisting fellow student with homework and English language projects during afterhours
- English Language Lab assistant, assisting the professor during lab sessions by organizing and creating new activities and tasks for students
- Proofreading and correcting English written essays and reports
- Assisting students with public speaking practice in the English language
Education
Undergraduate Student (senior) - Applied Spanish
Rowan University
Glassboro, NJ03-2026
31 Credits Completed - Communications
Universidad Del Sagrado Corazon
San Juan, Puerto Rico12.2015
Skills
- Customer Relations
- Intermediate Spanish Communication
- Goal-oriented mindset
- Data entry proficiency
- Resilience under pressure
- Time management
- Team leadership
- Teamwork and collaboration
Accomplishments
Served Six years with the United States Army - New Jersey National Guard.
US Army Achievement Medal
National Defense Service Medal
Languages
English
Native or Bilingual
Spanish
Professional Working
French
Elementary
Timeline
Gym Opener/ Membership sales
Performance Strength Academy
08.2023 - Current
Federal Technician (Inventory Position)
US Department of Defense- Army
10.2020 - 07.2021
88M (Tactical Motor Vehicle Operator)
US Army New Jersey National Guard
11.2016 - 11.2022
Opener/ Temporary Management
Powerhouse Gym Hamilton
10.2016 - 11.2018
English Tutor/Mentor
Universidad Del Sagrado Corazon
09.2014 - 12.2015
Undergraduate Student (senior) - Applied Spanish
Rowan University
31 Credits Completed - Communications
Universidad Del Sagrado Corazon
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