Marcos Cheluca
Sioux Falls,SD
Summary
A leader and problem-solver dedicated to break down barriers to decrease costs, promote organizational efficiency and safety. Using decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Delivery Estimate Accuracy Process Assistant
FSD1
01.2023 - Current
- Measure how well our site fulfill our promise to our customers
- Actively coach AA's and look at metrics to avoid rolled freight, virtual/physical mismatches, and missorts.
- Perform bus routes on site and deliver reports to area managers to avoid any process misses such as late to induct, late to divert, late to containerized, late to load, and late to depart.
- Send weekly DPMO emails to give managers visibility where we are improving or need to focus on.
- Perform audits such as wall building etiquette, area readiness, and vpm for containers to promote safety and quality.
- Deep dive problem solve packages and find the root cause. Communicate with other departments to avoid any downstream affects that may cause issues.
Outbound Flow Process Assistant
Amazon SBD1
06.2022 - 01.2023
- Ensure building is flowing properly by allocating volume to Fluid doors and Manual Palletized/Robot Lanes.
- Balance work between Fluid, Manual Palletized, and Robotics.
- Split work between Fluid, MP and Robots to ensure no area is receiving too much volume.
- Assist other PAs and ship clerks with coming up with the best course of action when Dock doors or MP/Robot lanes are non operational.
- Assist PAs with adjusting labor in order to meet operational goals.
- Assist Inbound when their work is out of balanced.
- Assist AAs when allocation problems arise such as stacking filter issues.
- Check trouble tickets for non operational doors and lanes to see if they are resolved and good to allocate.
IXD Ship Clerk
Amazon SBD1
03.2022 - 06.2022
- Correspond with multiple shipping companies and their contacts.
- Coordinate trailers to corresponding dock doors and cross docks using Outbound Dock Management.
- Troubleshoot shipping problems and errors to resolution.
- Ensure trailer utilization is maximized to control transportation costs.
- Ensure on-time dock performance.
- Maintain load level performance tracking for load planning, on-time dock performance, utilization, and misloads.
- Coordinate with TOM team on Driver issues, Trailer Pool needs,and Yard Move Delays.
- Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type.
- Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers.
- Filling in as needed with production duties.
- Fully understanding workflow and daily production goals.
- Reviewing and updating SOP as required.
- Assisting in keeping work area clean and organized.
- Identifying and addressing safety hazards within the work area.
- Referring all job injuries or safety violations immediately to area manager.
Inbound Receive Clerk
Amazon SNA4
09.2021 - 03.2022
- Responsible for unloading, recording, and processing shipments that are transported to the warehouse.
- Responsible for overseeing the process of receiving shipments, sorting the items and keeping accurate records of the number of items in each shipment and reporting on the items to the area manager.
- Communicated with vendors when issues such as missing items or safety issues arise.
- Receiving shipments and signing paperwork upon receipt.
- Assisted the Dock PA after all Live Loads met their scheduled arrivals.
- Trained AAs on TDR standards and expectations.
- Assisted AAs how to offload from a trailer correctly and safely.
- Problem Solved for Decant and Eaches Receive Department when needed.
Ship Dock Process Assistant
Amazon SBD2
08.2020 - 09.2021
- Helped launch site by helping develop pack problem solvers.
- Communicated with Pack and Pick to accomplish company goals.
- Overseeing at least 15 AAs by assigning job duties in order to meet shipment deadlines and provide clean handoffs for the next shift.
- Work with ship clerks with allocating sort locations to help the flow of work.
- Assist Ship Clerk in all manners of their duty.
- Perform quarterly audits such as JPH audits and loading quality audits.
- Coach AAs on trailer building etiquette.
Associate/BOD Lead/ Pack Problem
Amazon
12.2017 - 08.2020
- Problem Solver Lead/ Pack PG, Inbound, Pick, Pack, and Ship dock trained.
- Ensured Pack units were processed in a safe and timely manner.
- Worked with Pick to address inventory issues that will help pack reduce DPMO and address dwelling shipments that did not reach the Pack department.
- Worked with Ship dock to ensure all packed shipments reached their department on time and loaded.
- Sent quarterly reports such as shipment dwells, DPMO reports, and performed safety audits on cages received from pick.
- Worked with the Pack AM to ensure Pack met their volume and CPT goals.
- Worked with Pack AM on 5S projects to improve the flow of work.
- Helped AM allocate labor, assign job duties, and lead meetings.
- Coached AAs that needed help meeting the target standard such as rate, fast starts, quality, and safeness.
- Developed AAs in roles such as problem solve, BOD lead, Process Guide.
Inventory/Cook
Baker’s Drive Thru
06.2015 - 05.2018
- Ensuring quantity and quality of all materials and products are correctly delivered
- Taking count of in store inventory and working with the manager to ensure supplies meet the needs for the week
- Ensure preparations and food quality meets customer needs.
Education
Diploma -
Redlands High School
Redlands, CAAssociate of Science - Mathematics
San Bernardino Valley College
San Bernardino, CASkills
- Shipping and Receiving
- Training and Development
- Shipment Troubleshooting
- Computer Literacy
Languages
Spanish
Native or Bilingual
Timeline
Delivery Estimate Accuracy Process Assistant
FSD1
01.2023 - Current
Outbound Flow Process Assistant
Amazon SBD1
06.2022 - 01.2023
IXD Ship Clerk
Amazon SBD1
03.2022 - 06.2022
Inbound Receive Clerk
Amazon SNA4
09.2021 - 03.2022
Ship Dock Process Assistant
Amazon SBD2
08.2020 - 09.2021
Associate/BOD Lead/ Pack Problem
Amazon
12.2017 - 08.2020
Inventory/Cook
Baker’s Drive Thru
06.2015 - 05.2018
Diploma -
Redlands High School
Associate of Science - Mathematics
San Bernardino Valley College
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