Marcos Guerra
Ontario,CA
Summary
Dynamic and results-driven professional with a friendly demeanor and strong teamwork skills, honed at Target as a Food and Beverage Expert. Proven ability to enhance customer satisfaction through exceptional service and attention to detail, while effectively implementing behavior treatment plans in high-pressure environments. Committed to fostering positive client interactions and achieving team goals.
Overview
7
7
years of professional experience
Work History
Food and Beverage Expert
Target
04.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Behavior Technician
Autism Learning Partners
03.2023 - 05.2023
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
General Merchandiser
Stater Brothers Markets
02.2022 - 03.2023
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
Warehouse Associate
Zumiez Distribution Center
10.2018 - 10.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Jersey Mikes Crew Member
Jersey Mike's Subs
05.2018 - 10.2018
- Worked front counter, and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree - Early Childhood Development
Mount San Antonio Community College
Walnut, CA06-2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Active listening
- Data collection
- Documentation skills
- Prompting and fading strategy
- Behavior treatment plans
- Time management
- Attention to detail
- Team collaboration
Timeline
Food and Beverage Expert
Target
04.2023 - Current
Behavior Technician
Autism Learning Partners
03.2023 - 05.2023
General Merchandiser
Stater Brothers Markets
02.2022 - 03.2023
Warehouse Associate
Zumiez Distribution Center
10.2018 - 10.2022
Jersey Mikes Crew Member
Jersey Mike's Subs
05.2018 - 10.2018
No Degree - Early Childhood Development
Mount San Antonio Community College
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