Detail-oriented professional with expertise in customer relationship management. Proven ability to enhance satisfaction through effective communication and product knowledge.
Overview
5
5
years of professional experience
Work History
Detailer
Sierra Express Car Wash
Reno
08.2024 - Current
Cleaned and detailed vehicles to enhance customer satisfaction and appearance.
Applied wax and polish to protect vehicle surfaces and ensure shine.
Assisted customers with service selection and provided product recommendations.
Washed wide range of vehicles each day.
Product Line Operator
Allmetal inc
Sparks
05.2023 - 07.2024
Inspected finished products for defects before packaging them for shipment.
Monitored production line for any potential problems or malfunctions.
Operated machinery to assemble metal components efficiently.
Analyzed test results and made adjustments as necessary to improve product quality standards.
Detailer
Reno Tahoe Auto Group
Reno
09.2022 - 04.2023
Cleaned cars both externally and internally by hand or with use of automated equipment.
Inspected vehicles for damage or excessive wear prior to detailing.
Utilized a variety of tools such as power buffers, electric polishers, carpet extractors and vacuum cleaners.
Kept records of completed jobs along with customer feedback.
Lube Technician
Jiffy Lube
Reno
05.2021 - 09.2021
Conducted multi-point inspections to assess vehicle condition and safety.
Maintained tools, test equipment and materials, keeping work areas organized.
Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
Performed oil changes and fluid replacements for various vehicle types.