Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marcos Hernandez

Weston,USA

Summary

Expert at integrating 3rd party software, web applications, and warehouse equipment with back-end ERP systems. Senior systems analyst with excellent communication skills and fluency in various languages. IT professional with over 25 years’ experience bridging the gap between business and technology. Fast learner, methodical troubleshooter, and creative problem solver with a “never give up” attitude.

Overview

32
32
years of professional experience

Work History

Technical Business Analyst

Vecellio Group, Inc.
West Palm Beach, FL
03.2017 - Current
  • Designed and rolled-out a custom field reporting application enabling foremen to report labor, equipment usage, and asphalt tons into E1 payroll, job cost, and equipment billing system in real time; Enhanced the app to include a time clock and equipment geofencing, reducing job labor costs by 15%
  • Automated creation of contract billing invoices using Excel and Word BI Publisher templates.

Manager II, Global Shared Technologies, Latin America Region

Baxter Corporation
Miami, FL
06.2009 - 03.2017
  • JDE World A7.3 to EnterpriseOne 8.12 migration: Brazil, Mexico, Colombia, Argentina, Guatemala, Ecuador, Chile
  • Serve as lead ERP Architect for multibillion-dollar software upgrade project, supporting Demand Planning, Transportation, Advanced Pricing, Advanced Warehousing, EDI, and Patient Management
  • Oversee team of four configuration specialists, conduct yearly performance reviews, establish management objectives, and solicit feedback from peers
  • Interview, onboard, and mentor external consultants while approving timesheets and monthly invoices
  • Manage relationship with software vendors and consulting firms
  • Design and implement supply chain solutions to address the unique needs of each country and product division
  • Establish and document standard operating procedures for ERP configuration team
  • Design Oracle SQL queries to report service level metrics to senior management
  • Coordinate regional testing milestones with multi-country key user representation
  • Establish best practices for HP ALM (Quality Center) software to ensure compliance with quality protocols.

Order To Cash Lead Consultant

West Lake Consulting
Mansfield, MA
04.2007 - 06.2009
  • JDE EnterpriseOne 8.11 implementation: Covidien (now a subsidiary of Medtronic plc)
  • Configure and test sales order management system, notably advanced pricing and advanced preferences
  • Serve as lead consultant for integrated testing encompassing 74 software fixes plus an Oracle Tools 8.98 upgrade
  • Provide support to customer service and contract management users during all phases of ERP project: conference room pilot, integrated testing, day in the life testing, go-live, and stabilization
  • Manage custom invoice development cycle including requirements gathering, functional specs, and testing
  • Collaborate with Create!Form developer on layout design, emailing, faxing, and archiving functions
  • Serve as subject matter expert for Accounts Receivable manager during implementation of Vertex tax module.

Order To Cash Lead Consultant

WhiteLight Group
Kaukana, WI
05.2006 - 04.2007
  • JDE EnterpriseOne 8.11 implementation: Thilmany Papers
  • Gather requirements and write blueprint documents for 'as is' and 'to be' Paper Mill and Packaging processes
  • Write design specifications for custom batch and interactive jobs in pricing, transportation, and sales areas
  • Lead client through system workshops, training sessions, Conference Room Pilots, and a successful go-live.

Senior Consultant and EnterpriseOne Architect

IBM Global Business Services
Atlanta, GA
02.2005 - 05.2006
  • JDE EnterpriseOne 8.9 implementation: Lafarge North America, Herndon, VA and Toronto, CANADA
  • Oversee preparation of case studies, develop test scripts, and maintain defect/issue log for three major project milestones: conference room pilot, integrated test, and quality assurance
  • Work with webMethods and DataStage teams on design and development of conversion and integration code
  • Design quotation, customer, and ticket interfaces with heavy EDI use and 24-hour JDE link
  • Design and test custom quote print solution using Optio and eFax document management software
  • Work closely with Asphalt Division team to ensure proper integration of supply chain modules into Job Cost
  • Lead implementation of Vertex tax module incorporating US and Canadian taxation rules.

Senior Consultant

CD Group
Norcross, GA
07.2000 - 01.2005
  • JDE EnterpriseOne 8.11 implementation: DNE World Fruit Sales, Fort Pierce, FL
  • In role of Lead Distribution Consultant at a citrus grower and distributor, conduct 'as is' and 'to be' workshops for sales, purchasing and inventory processes
  • Develop item numbering scheme for fruit and packaging that greatly reduced item master complexity, cutting inventory conversion and configuration time in half
  • JDE OneWorld Xe implementation: Gravograph-New Hermes, Duluth, GA
  • In role of Order to Cash Lead Consultant at engraving equipment manufacturer, analyze business requirements, develop global JDE model to be implemented in US and European branches
  • Develop creative workarounds to enable use of base JDE functions with minimal customization
  • Write design specifications for credit card processing, custom fabrication, and custom freight modules
  • JDE OneWorld Xe implementation: Weil-McLain, Michigan City, IN
  • In role of Order to Cash Lead Consultant at heating equipment manufacturer, conduct training workshops for business owners, set up advanced pricing, sales order management, procurement, and inventory modules
  • Create security profiles, secure menus, and implement action code security
  • JDE OneWorld Xe implementation: Franciscan Oakville Estates, St
  • Helena, CA
  • In role of Lead Point of Sale Application Consultant at large winery, conduct business analysis workshop and set up distribution module to support retail transactions for the winery's tasting room sales and wine club orders
  • WebSphere/JDE World A7.3 integration project: Southern States Cooperative, Richmond, VA
  • In role of Project Manager at a large farming cooperative, manage a $2M e-business B2B implementation
  • Manage team of programmers that developed three-point integration with JDE: batch order creation, real-time price and availability inquiry, and batch order status update
  • In role of Database Administrator, create custom tables, populate e-catalog data, create and embedded SQL statements into Java and Net.Data programs
  • JDE World A7.3 implementation: Walman Optical, Duluth, GA
  • In role of Pricing Lead Consultant at optical equipment manufacturer, set up advanced pricing module to handle complex pricing requirements and set up X-rules in Sales Order Configurator module to support pricing of made-to-order lenses
  • Write specifications and perform QA testing on conversions and custom programs.

Applications Consultant

Amersham Pharmacia Biotech
Uppsala, Sweden
04.1998 - 12.1999
  • JDE World A7.3 implementation: São Paulo, Brazil
  • Design solutions to meet complex Brazilian legal requirements in sales order processing and invoicing
  • Use SQL queries to extract data from legacy database and populate JDE tables
  • Conduct end-user training in Portuguese
  • JDE World A6.2 to A7.3 migration: Tokyo, Japan
  • Develop and implement test plan for EDI interface linking the UK and Sweden offices with Tokyo
  • Write specifications for custom programs to enhance standard JDE functions
  • Create EDI and sales analysis reports using WorldWriter and IBM Query
  • Develop creative workarounds using base functionality to avoid costly customizations.

Logistics Analyst

Baxter Export Corporation
Miami, FL
09.1995 - 04.1998
  • As logistics team leader in JDE implementation, define mapping for conversion of legacy data, write specifications for custom freight management module, perform QA testing of custom programming
  • As head of operations team in charge of integrating JDE with European warehousing system, travel to Belgium office to organize meetings, conduct EDI workshops, train users on JDE functions
  • International Customer Service Representative
  • Institute improvements in freight consolidation, traceability of short shipments, export documentation, and letter of credit banking process
  • Maintain written and verbal communication with customers in French Africa and Latin America.

Export Manager

Michel Herbelin
Coral Gables, FL
02.1995 - 09.1995
  • Devise metrics to control freight expenses and ensure timely delivery of timepieces to international customers.

Office Manager

Picolite Industries, Inc.
Coral Gables, FL
12.1992 - 02.1995
  • Manage office staff of three consisting of bookkeeper, bid coordinator, and administrative assistant
  • Devise and institute office policies and procedures, authorized hardware and software purchases
  • Oversee submission of government bids for signage projects, calculate material costs and profit.

Education

Bachelor of Arts - French

University of Florida
05.1990

Skills

  • Integrating 3rd party software
  • Web applications
  • Warehouse equipment
  • Back-end ERP systems
  • Excellent communication skills
  • Fluency in various languages
  • Bridging the gap between business and technology
  • Fast learner
  • Methodical troubleshooter
  • Creative problem solver

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Native/ Bilingual
Portuguese
Full Professional
Italian
Professional

Timeline

Technical Business Analyst

Vecellio Group, Inc.
03.2017 - Current

Manager II, Global Shared Technologies, Latin America Region

Baxter Corporation
06.2009 - 03.2017

Order To Cash Lead Consultant

West Lake Consulting
04.2007 - 06.2009

Order To Cash Lead Consultant

WhiteLight Group
05.2006 - 04.2007

Senior Consultant and EnterpriseOne Architect

IBM Global Business Services
02.2005 - 05.2006

Senior Consultant

CD Group
07.2000 - 01.2005

Applications Consultant

Amersham Pharmacia Biotech
04.1998 - 12.1999

Logistics Analyst

Baxter Export Corporation
09.1995 - 04.1998

Export Manager

Michel Herbelin
02.1995 - 09.1995

Office Manager

Picolite Industries, Inc.
12.1992 - 02.1995

Bachelor of Arts - French

University of Florida
Marcos Hernandez