Marcos Martinez
West Olive
Summary
Bilingual (Spanish/English) HR and training professional with progressive experience in human resources support, onboarding, employee training, and operations coordination within a fast-paced manufacturing environment. Skilled in employee relations, system troubleshooting, reporting, and cross-functional communication. Strong background in training development, data tracking (Excel), and HR systems including Workday, SAP, and Okta. Recognized for improving onboarding processes, translating critical documentation, and supporting workforce development initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Hourly Trainer / HR Support
Tyson Foods
01.2023 - Current
- Support onboarding and training processes for new employees, ensuring clear instruction, compliance, and positive employee experience
- Serve as first-line support for Workday system issues and onboarding challenges
- Coordinate with supervisors to track new-hire progress and performance using Excel-based reporting
- Deliver structured training for equipment certification (sit-down, stand-up, and reach forklifts) with a focus on safety and compliance
- Provide bilingual interpretation (Spanish/English) for HR, leadership, safety, and employee relations situations
- Assist HR team with employee onboarding, orientations, workplace incidents, and engagement activities
- Develop training materials, SOPs (POCA documentation), and instructional content to improve consistency
- Translate critical company documents, including FSQA and training materials, contributing to internal recognition for impact
HR Interpreter / Administrative Support
Tyson Foods
09.2022 - 01.2023
- Provided real-time Spanish/English interpretation for employees, supervisors, and medical staff
- Translated incident reports and HR documentation with accuracy and confidentiality
- Managed Outlook calendars, emails, phone communication, and scheduling support
- Assisted employees with HR systems including password resets, onboarding platforms, and training program applications
Machine Operator / Buddy Trainer / Safety Represen
Tyson Foods
03.2021 - 09.2022
- Supported daily production operations while ensuring quality, accuracy, and workflow efficiency
- Trained and mentored new employees on procedures, safety standards, and job responsibilities
- Conducted safety checks, audits, and PPE compliance reinforcement as Safety Representative
- Utilized SAP and inventory tracking systems for production reporting and corrections
- Operated warehouse equipment (certified forklift operator) and supported logistics and material flow
Cook / Cashier
BP Yellow Jacket
01.2020 - 09.2021
- Delivered customer service and handled point-of-sale transactions
- Maintained cleanliness, food preparation, and inventory organization
Machine Operator / Buddy Trainer
Tyson Foods
11.2018 - 01.2020
- Operated production equipment and ensured quality control standards were met
- Performed equipment setup, sanitation, and changeover procedures
- Assisted in training new employees and supporting cross-functional roles
- Maintained consistent production flow and adherence to safety procedures
Shift Leader / Kitchen Supervisor
Junction Pizza
06.2015 - 11.2018
- Supervised staff and ensured service quality and operational efficiency
- Assisted with scheduling, inventory tracking, and administrative tasks
- Supported daily reporting and team coordination
Retail Associate
HomeGoods
05.2016 - 03.2017
- Provided customer service and cashier support
- Assisted with inventory management, stocking, and warehouse operations
- Recognized for strong sales performance and customer engagement
Education
High School Diploma -
West Ottawa Highschool
Holland, MI05-2015
Skills
- Bilingual Communication (Spanish/English)
- Human Resources Support
- Employee Onboarding & Training
- Employee Relations & Conflict Support
- Training Coordination & Development
- Administrative Support
- Data Tracking & Reporting (Excel)
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- HR Systems: Workday, SAP, Okta, Beekeeper
- Documentation & SOP Development (POCA, training materials)
- Scheduling, Calendar & Email Management
- Translation & Interpretation (HR, Safety, Medical)
- Safety & Compliance Training Support
- Attention to Detail & Accuracy
- Team Collaboration & Cross-Functional Communication
Certification
CPR/First Aid Certification
introduction to Customer service (Micro-Credential)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Hourly Trainer / HR Support
Tyson Foods
01.2023 - Current
HR Interpreter / Administrative Support
Tyson Foods
09.2022 - 01.2023
Machine Operator / Buddy Trainer / Safety Represen
Tyson Foods
03.2021 - 09.2022
Cook / Cashier
BP Yellow Jacket
01.2020 - 09.2021
Machine Operator / Buddy Trainer
Tyson Foods
11.2018 - 01.2020
Retail Associate
HomeGoods
05.2016 - 03.2017
Shift Leader / Kitchen Supervisor
Junction Pizza
06.2015 - 11.2018
High School Diploma -
West Ottawa Highschool
100 club
For perfect Attendance and Volunteering in Community Service