Summary
Work History
Education
Skills
Languages
Timeline
Generic

Marcos Miranda

Sewaren

Summary

Proven team player with a track record of enhancing efficiency and reducing damage rates at FedEx through meticulous quality control and adherence to safety protocols. At Surrender Cafe and Chick Fil A, excelled in fostering customer relationships and maintaining high standards of cleanliness, showcasing strong physical stamina and interpersonal skills.

Work History

Package Handler

FedEx
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.

Restaurant Waiter

Surrender Cafe
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Team Member

Chick Fil a
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

High School Diploma -

Woodbridge High School
Woodbridge, NJ
06.2024

Skills

  • Interpersonal communication
  • Mental stamina
  • Customer service communication
  • General phrasing

Languages

Spanish and english
Native or Bilingual

Timeline

Package Handler

FedEx

Restaurant Waiter

Surrender Cafe

Team Member

Chick Fil a

High School Diploma -

Woodbridge High School

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Marcos Miranda