Marcos Molina
Reno
Summary
Dynamic professional with experience as a Store Manager at Prime Communications AT&T, excelling in customer relations and problem-solving. Proven track record in mentoring staff and enhancing service quality, while ensuring compliance with hygiene and food safety standards. Committed to continuous learning and fostering team growth in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Sushi Maker
Kalanis
11.2020 - Current
- Managed high-volume orders during peak times, maintaining timely service without compromising quality.
- Mentored junior sushi makers in traditional techniques and presentation skills, fostering team growth and development.
- Maintained a clean and organized workstation, ensuring compliance with food safety standards.
- Ensured proper storage of raw fish and seafood ingredients to maintain optimal freshness and taste.
Store Manager
Prime Communications AT&T
12.2017 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
South Tahoe High School
South Lake Tahoe, CASkills
- Hygiene and cleanliness
- Quality control standards
- Continuous learning attitude
- Food safety regulations
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Sushi Maker
Kalanis
11.2020 - Current
Store Manager
Prime Communications AT&T
12.2017 - Current
South Tahoe High School
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