Marcos Najera
North Las Vegas
Summary
Fantastic attention to detail and ability to multitask. Solutions-oriented problem solver with superior work ethic and dedication to customer service. Skilled in understanding, brainstorming and working with others to get the job done. Hardworking and reliable ambassador with strong ability to do task by task. Offering communication and flexibly . Highly organized, proactive and punctual with team-oriented mentality. tier 1 associate with demonstrated command of training. Training expert with developed aptitude for speech. Multilingual and fluent in english and spanish, offering solid comprehension of cultural diversity.
Overview
6
6
years of professional experience
Work History
Security Officer
Mandalay Bay
09.2023 - Current
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Checked and verified photo identification prior to granting facility access.
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Reported suspicious activities and persons to law enforcement.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
- Investigated suspicious activities and persons to maintain security of premises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Tier 1 Associate
Amazon
09.2018 - 09.2021
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Limited damage to products and orders by using care when choosing items.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Backup trainer training associates how to drive heavy equipment safely and ran shift on my own about 4 times
- Operate heavy equipment carefully to minimize accidents and damage.
- Weighed and measured products and materials to check compliance with specifications and regulations.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected items from bins, scanned tags with tracker and loaded onto cart.
- Reported safety issues to manager for immediate remediation.
- Selected products and items from shelves and pallets for customer orders.
- Collaborated with teammates to create positive environment.
- Worked with safety for 6 months finding any unsafe things that happen in the building
- Training Ambassador for 2 years
Education
Associate of Front End Web Development - Computer Science
Kenzue Academy
Indianapolis, IN08.2021
High School Diploma -
Mojave High School
North Las Vegas, NV06.2018
Skills
- Advanced Spanish Communication Skills
- Task Prioritization Skills
- Communication
- Conflict resolution
- Team building
- Adaptable Mindset
- Technical Proficiency
- Problem resolution
- MS Office
- Coordination
- Javascript
- CSS
- HTML
- React
- Word
- Excel
- Git
Timeline
Security Officer
Mandalay Bay
09.2023 - Current
Tier 1 Associate
Amazon
09.2018 - 09.2021
Associate of Front End Web Development - Computer Science
Kenzue Academy
High School Diploma -
Mojave High School