Summary
Overview
Work History
Education
Skills
Hobbies
Timeline

Marcos Rosales

OXNARD,CA

Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times.

Overview

15
15
years of professional experience

Work History

Delivery Driver

Top Fuel Transport
12.2023 - 07.2024
  • Delivered gasoline to customer business .
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Customer Service Representative

Chevron
08.2023 - 11.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

  • Responded to customer requests for products, services, and company information.

Delivery Driver

Conico Oil
12.2016 - 07.2023
  • Delivered gasoline to customer Business
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Delivery Driver

Great Lakes petroleum
07.2015 - 08.2016
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

OTR Team Truck Driver

Cr England - Global Transportation
02.2016 - 12.2016
  • Collaborated with dispatchers to ensure timely delivery updates while maintaining open lines of communication during transit.
  • Ensured compliance with weight limits by properly balancing load distribution within trailers before each journey.
  • Improved overall safety of the team by participating in ongoing training sessions to stay updated on industry best practices.
  • Minimized potential hazards on the road by regularly monitoring tire pressure levels, fluid levels, brakes, lights, and other essential components of the truck''s condition.

Delivery Driver

DanDee transportation
06.2009 - 04.2015
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Paid attention to detail while completing assignments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Delivery Driver Assistant

Suburban Propane
03.2009 - 06.2009

Loaded thank with propane and drove to residential and corporate places and delivered propane,made sure All tanks were in good shape and were safe for delivery

Education

GED -

Belmont Prepartory School , Van Nuys, CA
05.1985

Skills

  • Route optimization
  • GPS navigation
  • Vehicle safety
  • Time management
  • Customer service
  • Conflict resolution
  • Communication skills
  • Attention to detail
  • Professional representation
  • Relationship building
  • Problem solving
  • Shift flexibility
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Punctual and reliable

Hobbies

Playing Hockey, working out at the Gym.

Timeline

Delivery Driver - Top Fuel Transport
12.2023 - 07.2024
Customer Service Representative - Chevron
08.2023 - 11.2023
Delivery Driver - Conico Oil
12.2016 - 07.2023
OTR Team Truck Driver - Cr England - Global Transportation
02.2016 - 12.2016
Delivery Driver - Great Lakes petroleum
07.2015 - 08.2016
Delivery Driver - DanDee transportation
06.2009 - 04.2015
Delivery Driver Assistant - Suburban Propane
03.2009 - 06.2009
Belmont Prepartory School - GED,
Marcos Rosales