Marcos Segovia
Summary
Medical Laboratory Technician with 6 months of hands-on clinical rotation experience and a strong foundation in laboratory safety, quality practices, and accurate specimen testing. Brings 8 years of healthcare experience as a pharmacy technician in a fast-paced setting, supporting patients and providers through detail-driven workflows. Known for clear communication, attentiveness, and dependable teamwork, with a consistent focus on accuracy and accountability. Eager to contribute to a hospital laboratory environment while continuing to build expertise across core lab areas.
Overview
9
9
years of professional experience
Work History
Patient Account Representative
Mayo Clinic
Rochester
07.2024 - Current
- Submitted prior authorizations for medications to ensure timely patient access
- Communicated effectively with insurance representatives to resolve coverage issues
- Managed patients across all Mayo Clinic sites, ensuring coordinated care delivery
- Provided solutions to medical staff regarding insurance processes and medication access
Pharmacy Technician
CVS Pharmacy
Newnan
07.2017 - Current
- Prepared and dispensed medications accurately
- Coordinated and processed insurance claims to reduce patient wait times
- Triage medication questions and concerns to deliver timely assistance
- Administered COVID-19 vaccines to ensure public health safety
Education
Associate of Applied Science - Medical Laboratory Technology
West Georgia Technical College
Waco, GA12-2025
Skills
- Clinical laboratory testing
- Laboratory safety protocols
- Specimen collection
- Time Management
- Microscope use
- CLIA/OSHA/HIPAA compliance
- Chemistry
- Urinalysis
- Immunohematology
- Microbiology
- Hematology
- Team collaboration
Clinical Experience
Piedmont Newnan Hospital, Newnan GA
Chemistry: Operated the VITROS XT 7600, XT 5600, Nova Prime ES, and Advanced Model Osmo1 Micro-Osmometer for routine and stat testing (BMP, CMP, hepatic panels, troponins, lactic acid, and osmolality). Performed daily QC, analyzer maintenance, reagent loading, and specimen verification. Developed solid skills in pipetting, troubleshooting, and quality assurance in a high-volume lab setting.
Blood Bank: Operated the OrthoVision Swift analyzer for type and screens, antibody panels, and crossmatching. Performed manual ABO/Rh typing, antibody screens, DATs, weak D, fetal screens, and antigen typing.
Hematology: Operated the Beckman Coulter DxH, STA-Compact Max, and CellaVision DM9600 for digital morphology. Performed manual differentials, blood smear reviews, and body fluid analysis. Maintained quality control procedures and assisted with routine analyzer maintenance. Built strong skills in cell identification, workflow support, and accurate slide interpretation.
Urinalysis: Operated the iRICELL 1500 for chemical and microscopic urine analysis. Reviewed abnormal results, confirmed findings microscopically, and practiced identifying casts, crystals, and cells. Assisted with manual differential slide reviews and collaborated closely with the Hematology team.
Microbiology: Operated the Cepheid GeneXpert for rapid PCR-based pathogen detection, including respiratory, GI, and bloodborne panels. Observed plating techniques, Gram staining, and antimicrobial susceptibility testing. Gained hands-on practice with aseptic technique, media selection, and incubation protocols
Timeline
Patient Account Representative
Mayo Clinic
07.2024 - Current
Pharmacy Technician
CVS Pharmacy
07.2017 - Current
Associate of Applied Science - Medical Laboratory Technology
West Georgia Technical College