Marcos Valentin
Roseville,CA
Summary
I am dynamic with running operations and strive for more knowledge on how to take care of situations. I enjoy conversing with others and being dependable in different instances. I do not shy away from uncomfortable or new zones I am expected to be in. I am motivated and committed to providing high-quality production work. Through my years of working in customer service, I have worked hard to maintain being a good worker and eager to help be the best version of myself for my crew.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Team Member
Raising Cane's Chicken Fingers
10.2024 - Current
- I work well with other crew members and I am a certified trainer for other new employees in every area of the restaurant.
- I provide the best customer service by greeting customers and showing quality expectations with kindness and problem-solving.
- I worked at the front counter, drive-thru, dishes, and kitchen areas.
- I took orders, prepared meals, collected payments, and cleaned a lot in every restaurant area.
- I am mostly fluent in Spanish and can hold conversations with customers or clients.
- I assist with store operations by folding boxes, stocking, unloading, and putting away items, cleaning floors, and dishwashing.
- I demonstrate strong multitasking abilities by balancing my order-taking duties while addressing customer concerns simultaneously.
- I prepare products following restaurant, health, and safety standards and procedures.
Crew Member
McDonald's
01.2022 - 10.2023
- I Worked in front counter, kitchen, and food preparation.
- I helped truckload and load items and bring back items from stock a lot.
- I took orders, prepared meals, and collected payments.
- I showed strong multitasking abilities, handling many orders without ruining quality or efficiency.
- I Worked well with teammates and accepted training from the management team.
- I followed health procedures and kept everything up to regular standards.
- I also trained new customers in this job as well as learned all the basics and beyond to improve the quality of our food and services.
- Became familiar with our products to answer concerns and make suggestions to customers.
Education
No Degree - General Education
Sierra College
Rocklin, CA05-2025
High School Diploma -
Rio Americano High School
Rio Americano High School, Sacramento, CA05-2023
Skills
- I am exceptional in customer service skills and I have a lot of experience with being patient and helping customers come up with ways to make their experience better
- I speak two languages, Spanish and English
- I am a fast learner and I have been fast at every job I do, ensuring quality and efficiency for our products
- I am proficient with basic math understanding, being able to subtract and add numbers that help me move forward with what I am doing
- I have great attention to detail making sure what I do is organized with a reason
- My problem-solving is exceptional and I do not like to cut corners, compromising my quality over quantity
- I have great teamwork collaboration methods but I also strive to do solo work
- I am strong with keeping areas around me clean and sanitizing anything dirty
- My communication is outstanding with talking and sharing ideas or problems with managers or other coworkers as needed
Certification
Food handling certification
Food Safety certification
Timeline
Crew Team Member
Raising Cane's Chicken Fingers
10.2024 - Current
Crew Member
McDonald's
01.2022 - 10.2023
No Degree - General Education
Sierra College
High School Diploma -
Rio Americano High School
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