Marcos Valiente Montes De Oca
Houston,TX
Summary
Professional in warehouse operations, forklift handling, and deliveries, with a proven track record of on-time deliveries with a rate above 98% and 5-star customer satisfaction. Experience in order preparation, storage, and dispatch, safe forklift operation, and efficient package distribution, strictly adhering to safety regulations and company internal procedures.
Recognized for customer focus, ensuring that each delivery meets their expectations and requirements, and for maintaining high standards of organization and efficiency in the warehouse. Able to work in high-volume environments, optimize inventory processes, follow OSHA safety protocols, and ensure the integrity of merchandise at all stages of handling and delivery.
Key skills: safe forklift operation, inventory management, adherence to delivery routes, effective communication with customers, quality and safety control, efficiency in warehouse and logistics operations, problem-solving, and a focus on service excellence.
Overview
3
3
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
Delivery Driver
Amazon
Houston
01.2024 - Current
- Delivered packages efficiently across designated routes.
- Maintained vehicle cleanliness and performed routine inspections.
- Followed safety protocols while navigating traffic and road conditions.
- I maintained a delivery rate of over 98%, ensuring customer satisfaction.
- I verified addresses, special instructions, and delivery confirmation using mobile applications.
- I managed time efficiently and planned routes to optimize fuel consumption and productivity.
- I communicated effectively with customers and provided support in case of issues (inaccessible addresses, unavailable customers).
- I strictly adhered to company policies, safety regulations, and traffic laws.
- I loaded, unloaded, and organized packages of various sizes and weights.
- I have experience working independently with a high level of responsibility and reliability.
Warehouse Worker
Amazon
Houston, Texas
01.2024 - 12.2024
- Operated material handling equipment to move products efficiently.
- Received and organized incoming inventory for accurate stock management.
- Picked and packed customer orders following established guidelines.
- Safe and efficient operation of forklifts (sit-down, stand-up, reach truck, and pallet jack).
- Loading, unloading, and relocating merchandise following OSHA safety procedures.
- Receiving, inspecting, and verifying products against purchase orders and packing lists.
- Organizing inventory using FIFO, labeling, and location systems.
- Order picking, packing, and shipping.
- Use of RF scanners and WMS systems for inventory control.
- Strict adherence to safety, cleanliness, and organization standards (5S).
- Teamwork to meet daily productivity goals and delivery deadlines.
- Ability to safely lift, move, and handle heavy loads.
Medical Assistant
Medical Center
Houston, Texas
08.2022 - 11.2023
- Assisted healthcare providers with patient examinations and medical procedures.
- Scheduled patient appointments and managed front desk operations effectively.
- Collected and recorded patient medical histories and vital signs accurately.
- Management and updating of electronic medical records (EHR/EMR).
- Appointment scheduling, health insurance verification, and service authorization.
- Strict adherence to HIPAA, biosafety protocols, and infection control.
- Cleaning, sterilization, and organization of medical instruments.
- Patient care with a humane, professional, and confidential approach.
Education
M.D. - Urology
Medical University
Cuba, Gtmo 01.2010 - 08.2016
Informatic Technician
Cuba, GtmoSkills
- Route optimization
- Vehicle inspection
- Safety compliance
- Package tracking
- Operations
- Forklift Operation (Sit-down, Stand-up, Reach Truck)
- Pallet Jack (Manual & Electric)
- Picking & Packing
- Loading & Unloading
- Inventory Control
- Shipping & Receiving
- Order Fulfillment
- Material Handling
- Techniques
- RF Scanner
- Warehouse Management Systems (WMS)
- Barcode Scanning
- FIFO/LIFO
- Basic Computer Skills
- Quality Control
- Labeling & Sorting
- Security
- OSHA Safety Standards
- Workplace Safety
- Accident Prevention
- Proper Lifting Techniques
- Hazard Awareness
- Clean & Organized Work Area (5S)
- Soft Skills
- Time Management
- Teamwork
- Reliability & Punctuality
- Attention to Detail
- Ability to Work Under Pressure
- Problem Solving
- Strong Work Ethics
- Physics
- Ability to Lift 50 lbs
- Standing for Long Periods
- Fast-Paced Environment
- Repetitive Tasks
Languages
Spanish
Native/ Bilingual
English
Limited
Websites
Certification
Medical Assistant:
Certified Medical Assistant (CMA – AAMA)
Phlebotomy Technician Certification (CPT)
EKG / ECG Technician Certification (CET)
CPR / First Aid
HIPAA Compliance Training
IT technician:
CompTIA A+
Google IT Support Professional Certificate
AWS Cloud Practitioner
Microsoft Azure Fundamentals (AZ-900)
Network+ o CCNA
Security+
Delivery Driver:
Valid Driver’s License (Class C)
Clean Driving Record
Defensive Driving Course
Warehouse and Forklifts:
Forklift Operator Certification (OSHA)
OSHA 10 – General Industry
Pallet Jack (Electric & Manual)
RF Scanner & WMS
Affiliations
- Responsible and reliable
- Strong work ethic
- Team-oriented
- Excellent time management
- Problem-solving skills
References
References available upon request.
Timeline
Delivery Driver
Amazon
01.2024 - Current
Warehouse Worker
Amazon
01.2024 - 12.2024
Medical Assistant
Medical Center
08.2022 - 11.2023
M.D. - Urology
Medical University
01.2010 - 08.2016
Informatic Technician