Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marcos Zazueta

San Ysidro,US

Summary

5+ Years of Amazon experience!

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities and experience. Devoted to giving every employee a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Amazon Fulfillment Center

Amazon
Otay Mesa, CA
01.2022 - Current
  • Trained in Pack Singles, Slam KO Operator, Platform Operator, Jam Clear and AFE Problem Solve.
  • Trained and mentored new team members on tasks within our process path.
  • Coordinated with other departments to ensure smooth flow of materials.
  • Monitored department operations to ensure accuracy and efficiency.
  • Helped management create strategies for improving operational efficiencies in the warehouse.
  • Perform regular inspections of equipment(Slim Dashboard), facilities, and personnel safety practices.

DSD3 Amazon Delivery Station

Amazon
National City, CA
05.2018 - 12.2021
  • Trained and mentored new team members on tasks within our process paths.
  • Helped management build new strategic ideas that would increase productivity and quality all while ensuring the safety of everyone involved.
  • Conducting audits on containers to make sure they are meeting quality standards and get delivered on time to meet customer demands.
  • Assisted drivers in locating, transporting, and loading packages onto their vans in a timely fashion in order to meet company standards and customer demands.

Sales Associate

Tommy Hilfiger
San Ysidro, CA
11.2018 - 02.2020
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

High School -

Southwest High School
06-2011

Skills

  • Highly experienced with the AtoZ app and its functions
  • Positive attitude at all times
  • I manage stressful situations very well
  • Customer service experience
  • Strong verbal communication
  • Problem solving strength
  • Active listener
  • Adaptability
  • Knowledge of microsoft apps

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Amazon Fulfillment Center

Amazon
01.2022 - Current

Sales Associate

Tommy Hilfiger
11.2018 - 02.2020

DSD3 Amazon Delivery Station

Amazon
05.2018 - 12.2021

High School -

Southwest High School

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Marcos Zazueta