Marcos A. Fermin
Maitland,FL
Summary
Results-driven Associate Project Manager with extensive experience at Deaconess Crossroads, specializing in Epic ClinDoc and project management. Demonstrated ability to enhance operational efficiency and client satisfaction through effective technical planning and client interfacing. Proven track record of on-time, within-budget project delivery, contributing significantly to overall organizational success. Bilingual in English and Spanish, facilitating communication across diverse teams.
Overview
13
13
years of professional experience
Work History
Associate Project Manager
Deaconess Crossroads
Mt Vernon, IL
09.2024 - Current
- Built out a schedule based on client needs and made sure they aligned within the budget
- Worked firsthand with hospital leadership to address any concerns with staffing, budget, support, etc
- Ran daily EOD reports to share with client
- Uploaded workflow and new tipsheet forms for the ATEs on site
- Attended daily meetings on client specific needs, staffing concerns, ticket issues, and workflow clarifications, assisted in modifying a more consistent and efficient workflow
- Met with ATE support daily to inform on workflow updates
- Did a daily check-in to ensure everyone was on site on time
- Rounded daily to ensure client needs were being fulfilled and that the ATEs had everything they needed from me to properly support the client needs
- Managed ATE needs and troubleshot any concerns the client and or ATE support had
- Did an evaluation of all the ATEs on site
- Shuffled the schedule as needed to better fit the client’s need
Lead
Montefiore New Rochelle, Epic
Mount Vernon, NY
07.2024 - 08.2024
- Go-Live Support
- Attended daily meetings on workflow clarifications, assisted in modifying a more consistent and efficient workflow
- Worked closely with the CNO and Nurse Supervisors to address any workflow concerns they may have had
- Met with ATE support daily to inform on workflow updates
- Did a daily check-in to ensure everyone was on site on time
- PM Lead Go-Live Activation
- Rounded daily to ensure client needs were being fulfilled and that the ATEs had everything they needed from me to properly support the client needs
- Managed ATE needs and troubleshot any concerns the client and or ATE support had
- Did an evaluation of all the ATEs on site
- Shuffled the schedule as needed to better fit the client’s need
Benefis Health
Great Falls, MT
02.2024 - 03.2024
- Epic Go-Live Support
- Go-Live support for CPOE and ClinDoc
- Float Support covering entire hospital with any documentation support needed
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support for Respiratory, RNs, PCAs, Social Workers, Case Managers, NPs, and MDs
Epic Credentialed Trainer
AdventHealth
04.2022 - 11.2023
- CT for ClinDoc Ancillary staff
- Hold remote classes teaching lesson plan for different specialties
- Remotely teach MedSurge, ICU, Nurse Manager, Respiratory Care, Unit Clerk, Patient Care Tech, Spiritual Care, Procedural and Diagnostic Tech, Child Specialty Care, Dietitian
- Monitor Teams chat to assist and close end user tickets
- Traveled on site to assist with Go-Live support
Atlantic Health Centra State
Freehold, NJ
03.2022 - 04.2022
- Epic Go-Live Support
- Go-Live support for CPOE and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support for Respiratory, RNs, PCAs, Social Workers, Case Managers, NPs, and MDs
Saint Alphonsus Medical Center
Nampa, ID
02.2022 - 03.2022
- Epic Go-Live Support
- Go-Live support for Cadence, Prelude, Grand Central, and HB/PB
- Worked with Front Desk with scheduling, managing In-Basket, Referrals, Media Manager, and Workqueues
- Worked with Office Manager in managing Reports, Professional Billings, Media Manager, and Workqueues
- Analyzed, troubleshot and logged all issues and provided temporary workaround
RWJ Barnabas Health, UTHealth
Somerset, NJ, TX
09.2021 - 10.2021
- Epic Go-Live Support
- Go-Live support for CPOE
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support MDs, NPs, and PAs
- Ardent
Atrium Health
Milledgeville, GA
06.2021 - 07.2021
- Epic Go-Live Support
- Go-Live support for CPOE and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Floated to multiple locations in the hospital to assist in urgent matters
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support for PT, OT, SLP, RT, RNs, PCAs, Social Workers, Case Managers, NPs, and MDs
Montefiore Medical Center
White Plains, NY
04.2021 - 05.2021
- Epic Go-Live Support
- Go-Live support for CPOE and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Floated to multiple locations in the hospital to assist in urgent matters
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support for PT, OT, SLP, RT, RNs, PCAs, Social Workers, Case Managers, NPs, and MDs
UW Medicine
Seattle, WA
03.2021 - 04.2021
- Epic Go-Live Virtual Support
- Go-Live support for CPOE, ClinDoc, Hardware, Printing, Beacon, AMB, and OpTime
- Worked in multiple phone queues answering calls troubleshooting issues and answering workflow questions
- Remoted into end-users work sessions using Epic User Manager
- Created a Contact Form for every end-user I supported
- Used Service Desk Manager to log in every ticket and to follow-up on existing tickets
- Worked in a Zoom Lounge and Microsoft Teams to assist with multiple end-users questions
Abington – Lansdale Hospital
Lansdale, PA
02.2021 - 03.2021
- Epic Go-Live Float Support
- Float support for the entire hospital
- Gave daily EOD reports to the lead
- Communicated constantly with my ATEs and corrected any issues that may have arrived
- Updated the schedule daily to ensure we had proper coverage and the right support in their proper departments
- Spoke directly with department managers to ensure the client was satisfied with the support
- Participated on daily conference calls and relayed any troubleshooting issues with my ATEs as well as new workflows and resolutions
St Vincent’s Medical Center
Bridgeport, CT
11.2020 - 12.2020
- Epic Go-Live Support
- Go-Live support for CPOE and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support for Respiratory, RNs, PCAs, Social Workers, Case Managers, NPs, and MDs
Zone Coordinator Support, •Zone
University of Illinois Hospital, Epic
Chicago, IL
09.2020 - 10.2020
- Coordinator for the OCC (Outpatient departments within the Hospital)
- Gave daily EOD reports to the lead
- Communicated constantly with my ATEs and corrected any issues that may have arrived
- Updated the schedule daily to ensure we had proper coverage and the right support in their proper departments
- Spoke directly with department managers to ensure the client was satisfied with the support
- Participated on daily conference calls and relayed any troubleshooting issues with my ATEs as well as new workflows and resolutions
Baylor Scott & White Medical Center
Plano, TX
06.2020 - 07.2020
- Epic Go-Live Support
- Go-Live support for CPOE and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE and Float support for RNs, PCAs, Social Workers, Case Managers, NPs, and MDs
Northwestern Medicine
McHenry, IL
02.2020 - 03.2020
- Epic Go-Live Support
- Go-Live support for CPOE and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE and Float support for RNs, Techs, NPs, PAs, and MDs
UMMC Urgent Care
Batavia, NY
01.2020 - 02.2020
- Epic Go-Live Support
- Go-Live support for ASAP
- Worked with nurses with their Track Board, Triage Navigator, Discharge, Inbasket, and Telephone encounters
- Worked with Providers in setting up smart phrases, macros, and preference list
- Assisted Providers with Track Board, Notes, and Disposition
- Analyzed, troubleshot, and logged all issues while providing temporary workarounds
Jefferson Cherry Hill Hospital
Cherry Hill, NJ
09.2019 - 10.2019
- Epic Go-Live Support
- Go-Live support for CPOE and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE and Float support for RNs, Techs, NPs, PAs, and MDs
Baylor Scott & White Medical Center
Dallas, TX
08.2019 - 09.2019
- Epic Go-Live Support
- Go-Live float support for CPOE and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE and Float support for RNs, Techs, NPs, PAs, and MDs
SDH General Hospital
San Francisco, CA
07.2019 - 08.2019
- Epic Go-Live Support
- Go-Live float support for Cadence, Prelude, AMB, CPOE, and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE and Float support for RNs, Techs, NPs, PAs, and MDs
AMB
Mountainside Medical Group, Epic
Glen Ridge, NJ
03.2019 - 04.2019
- Support
- Go-Live support for Ambulatory, Cadence and Prelude
- Worked with Front Desk with scheduling, managing In-Basket, Referrals, Media Manager, and Workqueues
- Worked with MAs and Providers in setting up smart phrases, preference list, and managing workflows
- Worked with Office Manager in managing Reports, Media Manager, and Workqueues
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- ATE Support for FD, MAs, and MDs
Hazard Medical Center – Hazard. KY
01.2019 - 02.2019
- Meditech Go-Live Support
- Go-Live Lab support
- Assisted Phlebotomist with Collection Batches and Receiving Specimens
- Supported Lab Techs in Microbiology, Blood Blank, Hematology, Gen Lab, and Chemistry
- ATE support setting up daily Analyzer Batches, Receive and Unreceive, Collection Inquires, Result Entry etc
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
Hamblem Healthcare System
Morristown, TN
10.2018 - 11.2018
- Cerner Go-Live Support
- Go-Live support for PathNet
- Assisted Phlebotomist with Collection Runs and Add-ons
- Supported Lab Techs in Microbiology, Blood Blank, Hematology, Gen Lab, and Chemistry
- ATE support setting up AppBar, as well as ARE, DOE, ORV, Specimen Log-in, Worklist Request, Collection Modification, Collection Resolution workflows etc
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
LeConte Medical Center
Sevierville, TN
09.2018 - 10.2018
- Cerner Go-Live Support
- Go-Live support for PathNet
- Assisted Phlebotomist with Collection Runs and Add-ons
- Supported Lab Techs in Microbiology, Blood Blank, Hematology, Gen Lab, and Chemistry
- ATE support setting up AppBar, as well as ARE, DOE, ORV, Specimen Log-in, Worklist Request, Collection Modification, Collection Resolution workflows etc
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
Lynchburg General Hospital
Lynchburg, VA
08.2018 - 09.2018
- Cerner Go-Live Support
- Go-Live support for PathNet
- Assisted in the soft golive, validating end users logins and setting up their pt list, multi-task list, and carecompass
- Assisted Phlebotomist with handheld bridge device
- Supported Lab Techs in Microbiology, Blood Blank, Hematology, Gen Lab, and Chemistry
- ATE support setting up AppBar, as well as ARE, DOE, ORV, Specimen Log-in, OSM ROE, Worklist Request, Collection Modification, Collection Resolution workflows etc
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
Mary Washington Hospital
Fredericksburg, VA
05.2018 - 06.2018
- Epic Go-Live Support
- Go-Live float support for CPOE, ClinDoc, and ASAP
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE and Float support for RNs, Techs, NPs, PAs, and MDs
Kaweah Delta Hospital
Visalia, CA
04.2018 - 05.2018
- Cerner Go-Live Support
- Go-Live support for PathNet and PowerChart
- Assisted Phlebotomist with hand held bridge device
- Supported Lab Scientist in Microbiology, Blood Blank, Hematology, Gen Lab, and Chemistry
- ATE support setting up AppBar, as well as ARE, DOE, ORV, Specimen Log-in, Worklist Request, Collection Modification, Collection Resolution workflows
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- As POC, made sure Lab ran smoothly and did daily status reports
Paoli Hospital
Paoli, PA
02.2018 - 04.2018
- Epic Go-Live Support
- Go-Live float support for CPOE, ClinDoc, Cupid, Radiant, Beacon, OpTime, AMB, and Cadence
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE and Float support for RNs, Techs, NPs, PAs, and MDs
Epic AMB Lead
NYU Winthrop Wave 2
Long Island, NY
01.2018 - 02.2018
- Go-Live Support
- Daily recaps and team huddles, ensuring all issues are getting resolved
- Lead Go-Live site support for Ambulatory, Cadence and Prelude
- Worked with Front Desk with scheduling, managing In-Basket, Referrals, Media Manager, and Workqueues
- Worked with RNs and Providers in setting up smart phrases, preference list, and managing workflows
- Worked with Office Manager in managing Reports, Professional Billings, Media Manager, and Workqueues
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- ATE Support for FD, RNs, and MDs
UMass Memorial Health Care
Leominster, MA
09.2017 - 10.2017
- Epic AMB Go-Live Support
- Go-Live support for Ambulatory, HB/PB, Cadence and Prelude
- Worked with Front Desk with scheduling, managing In-Basket, Referrals, Media Manager, and Workqueues
- Worked with RNs and Providers in setting up smart phrases, preference list, and managing workflows
- Worked with Office Manager in managing Reports, Professional Billings, Media Manager, and Workqueues
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- ATE Support for FD, RNs, and MDs
Jefferson Reginal Hospital
Pittsburgh, PA
08.2017 - 09.2017
- Epic AMB Go-Live Support
- Go-Live support for Ambulatory, Cadence and Prelude
- Worked with Front Desk with scheduling, managing In-Basket, Referrals and Workqueues
- Worked with RNs and Therapist in setting up smart phrases, preference list, and managing workflows
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- ATE Support for FD, RNs, and PEs
Intermountain Healthcare
Salt Lake City, UT
07.2017 - 08.2017
- Cerner Go-Live Support
- Provided elbow support for Dynamic Documentation, PowerChart, PowerNote, PowerPlan, PowerOrders, CPOE, Clinical Documentation, IView, AdHoc, CareCompass, Medication Reconciliation, Dragon, and eMAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- Assisted Providers with setting up auto text and favorite note templates
- ATE support for Residents, Attendees, PAs, and MDs
University Hospital, Epic
Elizabeth, NJ
03.2017 - 07.2017
- Training/AMB Support
- Ambulatory classroom Training for providers and RNs
- Provided, created, and updated training material
- Go-Live support for Ambulatory, Cadence and Prelude
- Worked with Front Desk with scheduling, managing In-Basket, Referrals and Workqueues
- Worked with RNs, PAs and Providers in setting up smart phrases and preference list
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- ATE Support for FD, MAs, PAs, and Providers
Cerner Lead
Presbyterian Hospital
New York, NY
02.2017 - 03.2017
- Go-Live Support
- Attended weekly meetings on workflow clarifications, assisted in modifying a more consistent and efficient workflow
- Met with elbow support team to inform on workflow updates
- AM Lead Go-Live Activation, Super User and float support
- Provided elbow support and group/one-on-one training
- Assisted Physician and Nurses ATE with IView, PowerNotes, PowerChart, Flowsheet, ClinDoc, Medication Reconciliation, I&O, Dynamic Documentation, PowerPlan, and PowerOrders
Partners North Shore Medical
Boston, MA
01.2017 - 02.2017
- Epic Go-Live Support
- Go-Live support for ASAP, CPOE, ClinDoc, Beacon, Ambulatory, Cadence and Prelude
- Assisted Providers in setting up Smart Phrases and Preference List
- Worked with Front Desk with scheduling, managing In-Basket, Referrals and Workqueues
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE and Float support for FD, RNs, LPNs, NPs, MAs, PAs, and MDs
Houston Methodist Hospital
Houston, TX
10.2016 - 11.2016
- Epic AMB Go-Live Support
- Go-Live support for Ambulatory, Cadence and Prelude
- Worked with Front Desk with scheduling, managing In-Basket, Referrals and Workqueues
- Worked with RNs, PAs and Providers in setting up smart phrases and preference list
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- ATE Support for FD, MAs, PAs, and Providers
Sentara Martha Jefferson
Charlottesville, VA
09.2016 - 10.2016
- Epic AMB Go-Live Support
- Go-Live support for Ambulatory, Cadence and Prelude
- Provided one week of remote support from home
- Worked with Front Desk with scheduling, managing In-Basket, Referrals and Workqueues
- Worked with RNs, PAs and Providers in setting up smart phrases and preference list
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- ATE Support for FD, RNs, Pharmacist, PAs and Providers
Houston Methodist Hospital
Houston, TX
05.2016 - 06.2016
- Epic Go-Live Support
- Go-Live support for OpTime, Anesthesia, ClinDoc, and CPOE
- Assisted Providers in setting up Smart Phrases and Preference List
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE and Float support for RNs, LPNs, NPs, MAs, PAs, and MDs
Newton-Wellesley Hospital
Boston, MA
03.2016 - 04.2016
- Epic AMB Go-Live Support
- Go-Live support for AMB, Beacon, Cadence, Prelude, and ADT
- Assisted RNs, PAs and Providers in establishing a workflow and setting up personal preferences
- Assisted Front Desk with in basket, scheduling, registration, referrals, and workques
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- Provided Go-Live ATE, SuperUser and Float Support
Chesapeake General Hospital
Chesapeake, VA
02.2016 - 03.2016
- Epic Go-Live Support
- Go-Live support for CPOE, ClinDoc, OpTime, Anesthesia, Stork, and ASAP
- Assisted Providers in setting up Smart Phrases and Preference List
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE and Float support for RNs, LPNs, NPs, MAs, PAs, and MDs
Allegheny General Hospital
Pittsburgh, PA
01.2016 - 02.2016
- Epic Go-Live Support
- Go-Live support for CPOE, ClinDoc
- Assisted Providers in setting up personal preferences
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support for RNs, LPN, Nurse Techs, Mas, Pas, and MDs
Cerner Consultant
MD Anderson Cancer Center
Houston, TX
11.2015 - 12.2015
- Help Desk/Command Center resource
- Assisting with tickets, build and phone support
- In addition, provided the informatics team with information for creating educational material and helped troubleshoot and connect equipment
- Assisted Pathologist, Providers, Nurses and Lab Techs in Pathnet Blood Bank, Microbiology, Gen Lab, Bridge, Helix Cytogenetics, Helix Flow Cytometry and Helix Molecular (MDL)
St. Alexius
Bismark, ND
08.2015 - 10.2015
- Epic TDR/Soft Go-Live/Go-Live
- Supported Hospital and clinics with their Technical Dress Rehearsal
- Supported End Users with scheduling prior to go-live
- Go-Live support for CPOE, ClinDoc, Epic Care Inpatient, AMB, Cadence, Prelude and ADT
- Assisted Physicians in setting up personal preferences
- Analyzed, troubleshot and logged all issues and provided temporay workaround
- Provided Go-Live, SuperUser and float support
Montefiore Wave 2
Bronx, NY
07.2015 - 08.2015
- Epic AMB Go-Live Support
- Go-Live support for AMB, Cadence, Prelude and ADT
- Assisted Front Desk with in basket, scheduling, registration and workques
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- Provided Go-Live ATE, SuperUser and Float Support for multiple clinics
Montefiore Wave 1
Bronx, NY
04.2015 - 05.2015
- Epic AMB Go-Live Support
- Soft Go-Live support for scheduling
- Go-Live support for AMB, Cadence, Prelude and ADT
- Assisted Front Desk in scheduling workques
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- Provided Go-Live ATE, SuperUser and Float Support
Lahey, Epic AMB
Boston, MA
03.2015 - 04.2015
- Go-Live Support
- Go-Live support for AMB, Cadence, Prelude and ADT
- Assisted Physical Therapist in setting up personal preferences
- Assisted Front Desk in scheduling and workques
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- Provided Go-Live ATE, SuperUser and float support
Wakemed
Raleigh, NC
01.2015 - 02.2015
- Epic Go-Live Support
- Go-Live support for CPOE, ClinDoc, Epic Care Inpatient, Stork and Optime
- Assisted Physicians in setting up personal preferences
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- ATE on the training support for Nurse Techs, RNs, LPNs, PAs and MDs
Harrison, Harrison Medical Center
Silverdale, WA
07.2014 - 08.2014
- Epic Go-Live Support
- Go-Live activation support for ASAP, CPOE, Epic Care Inpatient, Stork, AMB, ClinDoc, Radiant and OpTime
- Assisted Physicians in setting up personal preferences
- Analyzed, troubleshot & logged all issues or provided temporary workaround
- Provided Go-Live, SuperUser and float support
Cerner Consultant
Via Christie
, KS
05.2014 - 06.2014
- Help Desk/Command Center resource
- Assisting with tickets, build and phone support
- Assisted Physician and Nurses ATE with IView, FirstNet, PowerNotes, PowerChart, Flowsheet, ClinDoc, Medication Reconciliation, I&O, Dynamic Documentation, PowerPlan, and PowerOrders
- In addition provided the informatics team with information for creating educational material and helped troubleshoot and connect equipment
Wellstar Health Systems
Atlanta, GA
04.2014 - 05.2014
- Epic Go-Live Support
- Go-Live activation support for CPOE, ClinDoc, Stork, AMB, ASAP and Radiant
- Provided spot training for users as needed
- Analyzed, troubleshot & logged all issues and/or provided temporary workaround
- Assisted Physicians in setting up personal preferences and macros
Cerner Consultant
Albert Einstein Clinics
Philadelphia, PA
01.2014 - 02.2014
- Go-Live support for Scheduling and Registration
- Front desk registration and scheduling
- Check in/ Check out
- Scan/ Crosswalk insurance carriers, co-pay collect etc
- Provide support for physicians on CPOE, PowerNotes, PowerPlans, PowerOrders, Medication Reconciliation, & Dynamic Documentation provided support on Firstnet, PowerChart, Surginet, Pathnet, Radnet, and Anesthesia
- Assist providers in utilizing Cerner Powerchart -power notes documentation
- ATE on the spot training support for nurses, clerks, MAs
SCM 5.5 Consultant
St Mary
Evansville, IN
09.2013 - 10.2013
- Go-Live activation support for CPOE, Clinical Documentation
- Pharmacy SRX
- Provided Go Live support
- Assisted Physicians in setting up personal preferences
- Provided spot training and support for end user Physicians, Pharmacist and Nurses
- One on One training
Cerner
Buffalo General Hospital and Women and Children Hospital
Buffalo, NY
03.2013 - 07.2013
- Cerner Go Live Support
- Go-Live support for CPOE, Surginet, Carenet, FIrstnet
- Assisted Physician and Nurses ATE with IView, FirstNet, PowerNotes, PowerChart, Flowsheet, ClinDoc, Medication Reconciliation, I&O, Dynamic Documentation, PowerPlan, and PowerOrders
- Provided spot training for users as needed, Support
- Go-Live support for Scheduling and Registration
- Assisted Physician and Nurses ATE with IView, FirstNet, PowerNotes, PowerChart, Flowsheet, ClinDoc, Medication Reconciliation, I&O, Dynamic Documentation, PowerPlan, and PowerOrders
- Effectively communicated relevant project information to superiors
- Provided spot training for users as needed
SCM 5.5 Consultant
Baylor University Medical Center/Downtown
Dallas, TX
02.2013 - 03.2013
- Go-Live activation support for CPOE, Clinical Documentation
- Pharmacy SRX
- Provided Go Live support
- Assisted Physicians in setting up personal preferences
- Provided spot training and support for end user Physicians, Pharmacist and Nurses
Epic Consultant
Reading Health Systems
Reading, PA
01.2013 - 02.2013
- Supported Clinical Techs / Phlebotomist
- Big Bang Go-Live Activation Support EPIC
- Point of contact for Go-live Consultant to report Epic issues
- Provided Go-Live support & Float support
- Cadence / Prelude /ADT – Patient Registration / Scheduling / Coverage Billing
Epic Consultant
Florida Memorial Hospital
Ft Lauderdale, FL
11.2012 - 12.2012
- Provide Physicians and Nurses support on CPOE, ClinDoc, Doc flowsheet
- Assisted Physicians in setting up personal preferences and macros
- Provided Go Live support & Float support
- Assisted with lab support
Cerner Support
Albert Einstein/ Montgomery Medical Offices, Different AMB Offices
, PA
10.2012 - 11.2012
- Go-Live support for Scheduling and Registration
- Assisted Physician and Nurses ATE with IView, FirstNet, PowerNotes, PowerChart, Flowsheet, ClinDoc, Medication Reconciliation, I&O, Dynamic Documentation, PowerPlan, and PowerOrders
- Provided spot training for users as needed
Cerner Support
Howard Regional Health System
Kokomo, ID
08.2012 - 09.2012
- Provide support for physicians on CPOE, PowerNotes, PowerPlans, PowerOrders, Medication Reconciliation, & Dynamic Documentation provided support on Firstnet, PowerChart, Surginet, Radnet, and Pathnet
- Provided spot training for users as needed
PA
Albert Einstein/ Montgomery Medical Offices
07.2012 - 08.2012
Epic Support
Springfield Regional Medical Center
Lima, OH
06.2012 - 07.2012
- Go-Live activation support for ASAP, CPOE, Epic Care Inpatient
- Assisted with lab support
Cerner CPOE Consultant
Mt. Carmel West Hospital
04.2012 - 05.2012
- Provided at the elbow support in MedSurg Unit to Physicians with Message Center, CPOE, Admissions, Transfers, Discharge/Depart process and med reconciliation
- Provide support for physicians on CPOE, PowerNotes, PowerPlans, PowerOrders, Medication Reconciliation, & Dynamic Documentation provided support on Firstnet, PowerChart, Surginet Anesthesia, Pathnet, and Radnet
- Provided support to physicians with power plans, power orders, power notes
- Provided at the elbow support for Physicians with saving favorites for orders, meds, power plans, and diagnosis
- Provided at the elbow support to Nursing staff with IView and AdHoc for clinical documentation, IPOC, barcode med administration, and patient education
Associate Project Manager
Deaconess Heartland
Marion, IL
08.2024
- Built out a schedule based on client needs and made sure they aligned within the budget
- Worked firsthand with hospital leadership to address any concerns with staffing, budget, support, etc
- Ran daily EOD reports to share with client
- Uploaded workflow and new tipsheet forms for the ATEs on site
- Attended daily meetings on client specific needs, staffing concerns, ticket issues, and workflow clarifications, assisted in modifying a more consistent and efficient workflow
- Met with ATE support daily to inform on workflow updates
- Did a daily check-in to ensure everyone was on site on time
- Rounded daily to ensure client needs were being fulfilled and that the ATEs had everything they needed from me to properly support the client needs
- Managed ATE needs and troubleshot any concerns the client and or ATE support had
- Did an evaluation of all the ATEs on site
- Shuffled the schedule as needed to better fit the client’s need
Lead
Guthrie Lourdes, Epic
Binghamton, NY
06.2024
- Go-Live Support
- Attended daily meetings on workflow clarifications, assisted in modifying a more consistent and efficient workflow
- Met with ATE support daily to inform on workflow updates
- Did a daily check-in to ensure everyone was on site on time
- AM Lead Go-Live Activation
- Rounded daily to ensure client needs were being fulfilled and that the ATEs had everything they needed from me to properly support the client needs
- Managed ATE needs and troubleshot any concerns the client and or ATE support had
- Did an evaluation of all the ATEs on site
- Shuffled the schedule as needed to better fit the client’s need
Memorial Hermann
Conroe, TX
05.2024
- Epic AMB Go-Live Support
- Go-Live support for Ambulatory and Cadence
- Worked with Front Desk with scheduling, managing In-Basket, Referrals, Media Manager, and Workqueues
- Worked with Providers in setting up smart phrases, preference list, and managing workflows
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE Support for FD, MA, RN, NP, PA, and MDs
Oklahoma University Health
Oklahoma City, OK
06.2023
- Epic Go-Live Support
- Go-Live support for ASAP
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, and Discharges
- Worked with RNs on ED Narrator documentation, Code documentation, Triage, Rooming, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support for Respiratory, RNs, Social Workers, Case Managers, NPs, and MDs
Atrium Union
Monroe, NC
12.2021
- Epic Go-Live Support
- Go-Live support for CPOE
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support MDs, NPs, and PAs
Englewood Brescia Group
Hoboken, NJ
10.2021
- Epic AMB Go-Live Support
- Go-Live support for Ambulatory and Cadence
- Worked with Front Desk with scheduling, managing In-Basket, Referrals, Media Manager, and Workqueues
- Worked with Scribes and Providers in setting up smart phrases, preference list, and managing workflows
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE Support for FD, Scribes, PT, PA, and MDs
Epic
09.2021
- Go-Live Support
- Go-Live support for Grand Central and ClinDoc
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and Worked with Scribes and Providers in setting up smart phrases, preference list, and managing workflows
- Floated to multiple locations in the hospital to assist in urgent matters
- Worked with Front Desk with scheduling, managing In-Basket, Referrals, Media Manager, and Workqueues
- Worked with RNs and Providers in setting up smart phrases, preference list, and managing workflows
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
Englewood Active Joint, Epic
Englewood, NJ
08.2021
- AMB Go-Live Support
- Go-Live support for Ambulatory and Cadence
- Worked with Front Desk with scheduling, managing In-Basket, Referrals, Media Manager, and Workqueues
- Worked with Scribes and Providers in setting up smart phrases, preference list, and managing workflows
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE Support for FD, Scribes, PT, PA, and MDs
Missouri Baptist Medical Center
St Louis, MO
06.2021
- Epic AMB Go-Live Support
- Go-Live support for Ambulatory, Cadence and Prelude
- Worked with Front Desk with scheduling, managing In-Basket, Referrals, Media Manager, and Workqueues
- Worked with RNs and Providers in setting up smart phrases, preference list, and managing workflows
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- ATE Support for FD, RNs, Mas, and MDs
UT Health Medical Center, Epic
Houston, TX
05.2021
- AMB Support
- Go-Live support for Ambulatory
- Worked with Providers, NPs, RNs, and LPNs in setting up smart phrases, preference list, and inbasket workflows
- Managed proper workflow for Rooming, Plan, and WrapUp
- Helped with creating and customizing schedule templates
- Assisted with workqueues questions, how to set them up, how to manage and work through
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- ATE Support for RNs, LPNs, NPs, and MDs
Virtua Our Lady of Lourdes Hospital
Camden, NJ
11.2020
- Epic Go-Live Support
- Go-Live support for CPOE and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Float support throughout the entire hospital
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support for Respiratory, RNs, PCAs, Social Workers, Case Managers, NPs, and MDs
Advocate Christ Medical Center
Oak Lawn, IL
10.2020
- Epic Go-Live Support
- Go-Live support for CPOE and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Float support throughout the entire hospital
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support for RNs, PCAs, Social Workers, Case Managers, NPs, and MDs
Mount Sinai Beth Israel
New York, NY
08.2020
- Epic Go-Live Support
- Go-Live support for CPOE and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support for RNs, PCAs, Social Workers, Case Managers, NPs, and MDs
Epic AMB Support
UVM Medical Center
Williston, VT
11.2019
- Go-Live support for Ambulatory
- Worked with Providers, NPs, RNs, and LPNs in setting up smart phrases, preference list, and inbasket workflows
- Managed proper workflow for Rooming, Plan, and Wrapup
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE Support for RNs, LPNs, NPs, and MDs
AMB
Bailey Medical Center Rehab, Epic
Owasso, OK
11.2019
- Support
- Go-Live support for Ambulatory, Cadence and Prelude
- Worked with Front Desk with scheduling, managing In-Basket, Referrals, Media Manager, and Workqueues
- Worked with Physical Therapist with linking Episodes, Flowsheet documentation, charge capture, and Notes
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- ATE Support for FD and PTs
Portneuf Medical Center
Pocatello, ID
07.2019
- Epic Go-Live Support
- Go-Live float support for CPOE, ClinDoc, Radiant, Cadence, and Prelude
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, Transfers, and Discharges
- Worked with RNs on Flowsheet documentation, Work List, Brain, LDA Avatar, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE and Float support for RNs, Techs, NPs, PAs, and MDs
Inspira Medical Center
Woodbury, NJ
02.2018
- Cerner Go-Live Support
- Provided elbow support for Dynamic Documentation, PowerChart, PowerNote, PowerPlan, PowerOrders, CPOE, Clinical Documentation, FirstNet, IView, AdHoc, CareCompass, Medication Reconciliation, Dragon, and eMAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- Assisted Providers with setting up auto text and favorite note templates
- ATE support for RNs, Unit Clerk, Residents, Attendees, PAs, and MDs
Spectrum Health
Grand Rapids, MI
11.2017
- Epic Go-Live Support
- Go-Live support for ASAP, CPOE, and ClinDoc
- Assisted Providers in setting up Smart Phrases, Macros, and Preference List
- Assisted Providers with MedRec, Admissions, and Discharges
- Worked with RNs on Flowsheet documentation, ED Narrator, and MAR
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE and Float support for RNs, Techs, NPs, PAs, and MDs
Einstein Medical Center
Elkins Park, PA
03.2017
- Cerner Go-Live Support
- Provided elbow support for Dynamic Documentation, PowerChart, PowerNote, and CPOE
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- Assisted Providers with setting up auto text and favorite note templates
- ATE support for Residents, Attendees, PAs, and MDs
Deaconess Health Wave III
Evansville, IN
05.2016
- Epic AMB Go-Live Support
- Go-Live support for AMB, Cadence, Prelude, and ADT
- Assisted RNs, PAs and Providers in establishing a workflow and setting up personal preferences
- Assisted Front Desk with in basket, scheduling, registration, referrals, and workques
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- Provided Go-Live ATE, SuperUser and Float Support
Bronson Methodist
Kalamazoo, MI
12.2015
- Epic Go-Live Support
- Provided 2015 Epic upgrade support
- Go-Live support for CPOE, ClinDoc, and ASAP
- Assisted Providers in setting up personal preferences
- Analyzed, troubleshot, and logged all issues and provided temporary workaround
- ATE support for Nurse Techs, RNs, LPNs, PAs, MAs, and MDs
Boston University, Epic
Boston, MA
06.2015
- AMB Go-Live Support
- Go-Live support for AMB, Cadence, Prelude, ADT and Willow
- Assisted Pharmacist, RNs, LPNs, Mas, MDs, PAs and Providers in establishing a workflow and setting up personal preferences
- Assisted Front Desk in scheduling and workques
- Analyzed, troubleshot and logged all issues and provided temporary workaround
- Provided Go-Live ATE, SuperUser and Float support
Kentucky One
Louisville, KY
09.2014
- Cerner GO-Live Support
- Go-Live Activation, Super User and float support
- Provided elbow support and group/one-on-one training
- Assisted Physician and Nurses ATE with IView, FirstNet, PowerNotes, PowerChart, Flowsheet, ClinDoc, Medication Reconciliation, I&O, Dynamic Documentation, PowerPlan, PowerOrders and Medication Reconciliation
1 Consultant
NSLIH
Plainview, NY
04.2014
- Go-Live activation support for CPOE, Clinical Documentation
- Pharmacy SRX, KBC, BCMA
- Provided Go Live support
- Assisted Physicians in setting up personal preferences
- Provided spot training and support for end user Physicians, Pharmacist and Nurses
- One on One training
Cerner Consultant
St Joseph Health Systems
Lexington, KY
08.2013
- Go-Live support for CPOE, Power Plan, Power Chart, Power Notes
- Analyzed, troubleshoot & logged all issues, and provided temporary system workaround
- Provide support for physicians on CPOE, PowerNotes, PowerPlans, PowerOrders, Medication Reconciliation, & Dynamic Documentation provided support on Firstnet, PowerChart, Surginet, Pathnet, Radnet, and Anesthesia
- Provide support Nurses on FirstNet, PowerChart, PowerNotes, IView, Flowsheet, I&O, Medication Reconciliation, & Clinical Documentation
- Provided spot training for users as needed
Cerner Consultant
Albert Einstein Wadsworth Primary Practice
Philadelphia Area, PA
07.2013
- Go-Live support for Scheduling and Registration
- Front desk registration and scheduling
- Check in/ Check out
- Scan/ Crosswalk insurance carriers, co-pay collect etc
- Provide support for physicians on CPOE, PowerNotes, PowerPlans, PowerOrders, Medication Reconciliation, & Dynamic Documentation provided support on Firstnet, PowerChart, Surginet, Pathnet, and Radnet
- Assist providers in utilizing Cerner Powerchart -power notes documentation power order
Education
NICEHR Multi-Platform/Cross Module Training -
12.2024
Skills
- Sunrise Clinical Manager 45
- Sunrise Clinical Manager 50
- Sunrise Clinical Manager 55
- Ambulatory Care Manager
- Misys Vista
- Epic OpTime
- Epic Anesthesia
- Epic Cadence
- Epic Prelude
- Epic ClinDoc
- Epic CPOE
- Epic Stork
- Epic ASAP
- Epic ADT
- Epic HP/PB
- Epic Beacon
- Epic Care Ambulatory
- Epic Care Inpatient
- Cerner Millennium
- Dragon Dictation
- Cerner Pathnet
- Cerner Firstnet
- Cerner Surginet
- Mac OS
- Microsoft Windows
- Microsoft Office
- Outlook
- Word
- Excel
- PowerPoint
- Fluent in English/Spanish
- Task delegation
- Meeting facilitation
- Project scheduling
- Project resource recommendations
- Project planning and management
- Project planning
- Client interfacing
- Project development
- Project resource assessment
- Client relationships
- Event logistics
- Technical planning
- Project planning oversight
- Reporting and documentation
- Client relations
- Schedule management
Timeline
Associate Project Manager
Deaconess Crossroads
09.2024 - Current
Associate Project Manager
Deaconess Heartland
08.2024
Lead
Montefiore New Rochelle, Epic
07.2024 - 08.2024
Lead
Guthrie Lourdes, Epic
06.2024
Memorial Hermann
05.2024
Benefis Health
02.2024 - 03.2024
Oklahoma University Health
06.2023
Epic Credentialed Trainer
AdventHealth
04.2022 - 11.2023
Atlantic Health Centra State
03.2022 - 04.2022
Saint Alphonsus Medical Center
02.2022 - 03.2022
Atrium Union
12.2021
Englewood Brescia Group
10.2021
RWJ Barnabas Health, UTHealth
09.2021 - 10.2021
Epic
09.2021
Englewood Active Joint, Epic
08.2021
Atrium Health
06.2021 - 07.2021
Missouri Baptist Medical Center
06.2021
UT Health Medical Center, Epic
05.2021
Montefiore Medical Center
04.2021 - 05.2021
UW Medicine
03.2021 - 04.2021
Abington – Lansdale Hospital
02.2021 - 03.2021
St Vincent’s Medical Center
11.2020 - 12.2020
Virtua Our Lady of Lourdes Hospital
11.2020
Advocate Christ Medical Center
10.2020
Zone Coordinator Support, •Zone
University of Illinois Hospital, Epic
09.2020 - 10.2020
Mount Sinai Beth Israel
08.2020
Baylor Scott & White Medical Center
06.2020 - 07.2020
Northwestern Medicine
02.2020 - 03.2020
UMMC Urgent Care
01.2020 - 02.2020
Epic AMB Support
UVM Medical Center
11.2019
AMB
Bailey Medical Center Rehab, Epic
11.2019
Jefferson Cherry Hill Hospital
09.2019 - 10.2019
Baylor Scott & White Medical Center
08.2019 - 09.2019
SDH General Hospital
07.2019 - 08.2019
Portneuf Medical Center
07.2019
AMB
Mountainside Medical Group, Epic
03.2019 - 04.2019
Hazard Medical Center – Hazard. KY
01.2019 - 02.2019
Hamblem Healthcare System
10.2018 - 11.2018
LeConte Medical Center
09.2018 - 10.2018
Lynchburg General Hospital
08.2018 - 09.2018
Mary Washington Hospital
05.2018 - 06.2018
Kaweah Delta Hospital
04.2018 - 05.2018
Paoli Hospital
02.2018 - 04.2018
Inspira Medical Center
02.2018
Epic AMB Lead
NYU Winthrop Wave 2
01.2018 - 02.2018
Spectrum Health
11.2017
UMass Memorial Health Care
09.2017 - 10.2017
Jefferson Reginal Hospital
08.2017 - 09.2017
Intermountain Healthcare
07.2017 - 08.2017
University Hospital, Epic
03.2017 - 07.2017
Einstein Medical Center
03.2017
Cerner Lead
Presbyterian Hospital
02.2017 - 03.2017
Partners North Shore Medical
01.2017 - 02.2017
Houston Methodist Hospital
10.2016 - 11.2016
Sentara Martha Jefferson
09.2016 - 10.2016
Houston Methodist Hospital
05.2016 - 06.2016
Deaconess Health Wave III
05.2016
Newton-Wellesley Hospital
03.2016 - 04.2016
Chesapeake General Hospital
02.2016 - 03.2016
Allegheny General Hospital
01.2016 - 02.2016
Bronson Methodist
12.2015
Cerner Consultant
MD Anderson Cancer Center
11.2015 - 12.2015
St. Alexius
08.2015 - 10.2015
Montefiore Wave 2
07.2015 - 08.2015
Boston University, Epic
06.2015
Montefiore Wave 1
04.2015 - 05.2015
Lahey, Epic AMB
03.2015 - 04.2015
Wakemed
01.2015 - 02.2015
Kentucky One
09.2014
Harrison, Harrison Medical Center
07.2014 - 08.2014
Cerner Consultant
Via Christie
05.2014 - 06.2014
Wellstar Health Systems
04.2014 - 05.2014
1 Consultant
NSLIH
04.2014
Cerner Consultant
Albert Einstein Clinics
01.2014 - 02.2014
SCM 5.5 Consultant
St Mary
09.2013 - 10.2013
Cerner Consultant
St Joseph Health Systems
08.2013
Cerner Consultant
Albert Einstein Wadsworth Primary Practice
07.2013
Cerner
Buffalo General Hospital and Women and Children Hospital
03.2013 - 07.2013
SCM 5.5 Consultant
Baylor University Medical Center/Downtown
02.2013 - 03.2013
Epic Consultant
Reading Health Systems
01.2013 - 02.2013
Epic Consultant
Florida Memorial Hospital
11.2012 - 12.2012
Cerner Support
Albert Einstein/ Montgomery Medical Offices, Different AMB Offices
10.2012 - 11.2012
Cerner Support
Howard Regional Health System
08.2012 - 09.2012
PA
Albert Einstein/ Montgomery Medical Offices
07.2012 - 08.2012
Epic Support
Springfield Regional Medical Center
06.2012 - 07.2012
Cerner CPOE Consultant
Mt. Carmel West Hospital
04.2012 - 05.2012
NICEHR Multi-Platform/Cross Module Training -
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